375 E Allessandro Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (131 reviews)

princess N

September 10, 2024

Art came and fixed the problem really fast and I thank him

Source: Google

Customer service response - Thank you for your positive feedback, Princess. We're glad Art was able to resolve the issue quickly for you!

Sears Home Services on September 10, 2024

Susan T

September 10, 2024

He arrived on time and explained everything that he was doing and gave me tips on helping my system keep working properly.

Source: Google

Customer service response - Thank you for sharing your positive experience, Susan. We're glad to hear our technician was punctual, informative, and provided helpful tips for maintaining your system!

Sears Home Services on September 10, 2024

Armando G

January 23, 2025

The Sears technician was prompt and extremely helpful. He installed the defective part quickly.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 08, 2024

PJ

September 07, 2024

I want to thank sears warranty customer service for sending my parts for my washer overnight so that we would not be without a washer for 2 weeks. They then had the repairman come out the next day. Great customer service. Our repairman was great too. Had us up and running in no time.

Source: Google

Customer service response - Thank you for your kind words, PJ. We're thrilled to hear that our customer service and repairman exceeded your expectations and got your washer running quickly!

Sears Home Services on September 07, 2024

Carol B

September 05, 2024

The repairman was on time and showed me what was wrong and then fixed it.

Source: Google

Customer service response - Thank you for sharing your positive experience, Carol. We're glad to hear our repairman was punctual and informative while fixing the issue!

Sears Home Services on September 05, 2024

lucille P

September 04, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 04, 2024

Sherrie O

September 04, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 04, 2024

Major K

September 04, 2024

Excellent work and professional in delivery. Many thanks.

Source: Google

Customer service response - Thank you for your kind words, Major. We're delighted to hear you were pleased with our professional service and work!

Sears Home Services on September 04, 2024

Dwayne G

August 20, 2024

Rick was fantastic. He assessed the problem, gave us the solution and price. He helped us order the parts and he proactively communicated via phone and text. He was professional and showed up and installed everything in about two hours. Only suggestion I would make is to make sure all your service professionals carry the parts on their trucks. This way as a customer I would not need to be without a refrigerator for a week. Your call center was also very helpful and this is a big reason we continue to buy Sears products and services...Thank You Dwayne and Debbie Gilliam

Source: Google

Customer service response - Thank you, Dwayne and Debbie, for sharing your positive experience with Rick and our call center. We appreciate your suggestion and are glad to hear that our team's professionalism and communication met your expectations.

Sears Home Services on August 20, 2024

Alfredo G

August 08, 2024

Very polite and great service

Source: Google

Customer service response - We're delighted to hear about your positive experience with our polite team and service. Thank you for your kind words!

Sears Home Services on August 08, 2024

Average Rating: 4.8/5 (131 reviews)