1403 Hilltop Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ice maker repair
Good worker. Pleased he was able to fix it. We're happy he had the part he needed to complete the repair and looking forward to having ice again. Thank you !
Orville M, Redding, CA
Tech
Tech was great and was done faster then what I thought. was clean,nice. knew what he was doing with no problems. he can come back (if need) anytime.
Richard W, Cottonwood, CA
Dish washer repair
Worked quickly. Left packaging on the kitchen floor. Did not take old part out if house. He said he didn't have a dumpster.
Ruth R, Redding, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team
Sears Home Services on August 15, 2023
Orderd wrong part
1st time he came he was over two hours late. He showed me the part I needed but when it came it was the wrong part. This trip he arrived without a text or call before, I was in my pajamas. He ended fixing the washer but was over one and a half hours doing it.
Jude H, Anderson, CA
Customer service response - Hi Jude, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 04, 2023
