580 S Jaye Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
rindi H
The technician who came out was so nice. I can't remember his name, but his ID number is 0030205. He was very knowledgeable in what he was doing and even explained in more detail about the home warranty process. Very professional and was always on time (he had to come out several times).
Roobz A
Sadly Sears is only in the diagnostic business. Their diagnosis on my dryer was correct but $129 is not cheap! Nor were the parts and labor they quoted me for the repair $$$ Same model dryer new is just a $100 more. If this company was actually interested helping ppl by fixing machines they wouldn’t gouge the customer. I was able to fix myself for less than $30 bucks in less than 30min. Will no longer be calling Sears to service appliances. Use YouTube to diagnose!
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on May 12, 2025
Matthew M
Customer service response - Hi, Matthew, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on May 19, 2024
