1345 W Avenue P Reviews
Read reviews from customers who used our services at 1345 W Avenue P
Total reviews
248
Average Rating
4.7/5
Fast and friendly
Richard B,
Customer service response - Thank you for your feedback, Richard! We're glad to hear you received fast and friendly service.
Sears Home Services on 1780180878429
He was very nice and knowledgeable about what was wrong and he fixed it right away
Melinda H,
Customer service response - Thank you for your feedback, Melinda! We're glad to hear the service was nice, knowledgeable, and efficient.
Sears Home Services on 1780013963741
He was kind, prompt, fixed the issue and looked out for future issues. Jose is the best!
Jason K,
Customer service response - Thank you for your feedback, Jason! We're glad to hear Jose was kind, prompt, and proactive in addressing your appliance issues.
Sears Home Services on 1778117009347
jph,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776140927579
I recently had a maintenance service completed on one of my A/C units, and I can’t say enough good things about Michael, the technician who came out. He is a very knowledgeable young man who took the time to explain everything he was doing throughout the service. He also walked me through what to look out for in case I need to request service in the future, which I really appreciated. His professionalism and attention to detail truly set him apart. He is definitely an asset to Sears Home Services. That said, the overall customer service experience leaves a lot to be desired. The AI answering service is frustrating to deal with, and it’s difficult to get a live agent on the phone. I spent a significant amount of time just trying to reach someone to schedule the appointment. I am giving this review 5 stars solely because of Michael and the excellent service he provided. Without him, my rating would be much lower.
Jacqueline M,
Customer service response - Thank you for your feedback, Jacqueline! We're glad to hear Michael provided excellent service and was knowledgeable and professional. We apologize for the inconvenience with the AI answering service and appreciate your patience.
Sears Home Services on 1776045752989
Technican was excellent. He explained everything to me.
Joanie,
Customer service response - Thank you for your positive feedback! We're pleased to hear that the technician provided excellent service and clear explanations.
Sears Home Services on 1774915126187
Terrel B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774398173450
Elle S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774398173471
Mark,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773879774283
Travis is great! Very knowledgeable and friendly. I highly recommend Travis as a service technician.
Brenda S,
Customer service response - Thank you for your positive feedback! We're pleased to hear that Travis provided knowledgeable and friendly service.
Sears Home Services on 1772755981226