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40322 Junction Dr Reviews
Read reviews from customers who used our services at 40322 Junction Dr
Total reviews
119
Average Rating
4.5/5
LD code. Leak detected. Moisture found in leak pan. Nothing replaced or changed. Washer deemed normal and put back in service.
Nicholas' N,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1764556641052
NO SHOW!!! AGAIN!!!!! THIS IS THE 5TH ONE.
Diane A,
THE TECHNICIAN DID NOT COME TO MY HOUSE. I HAVE CONTACTED AHS. I DID RECEIVE THE E MAIL THAT THE TECHNICIAN WAS ON HIS WAY AT 1:36 AND I RECIEVED AN EMAIL SHOWING A WORK ORDER ESTIMATE. I AM NOT HAPPY AS I HAD TO LEAVE MY JOB TO BE HERE. AHS TRIED TO CONTACT YOU AS WELL :(
Hazel A,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1755462681855
The guy just took off the back of Fridge. I did research after he left and fixed myself. The gasket was clogged for defrosting.
Kelly S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1752456332586
HE NEVER SHOWED UP TO MAKE THE REPAIR. HE ONLY ORDERED THE PART SCHEDULED A REPAIR AT AN AGREED UPON DATE & TIME OF WEDNESDAY 06/25-2025 BETWEEN 1-5PM!. HE NEVER SHOWED UP TO DO THE REPAIR.!!! TODAY I SAW HE SUBMITTED A BILL TO THE WARRANTY PEOPLE (SEE ATTACHED PHOTOS) BUT NEVER CHANGED THE PART. LETS FACE IT… HE IS NOW A REPAIR TECH… HE IS A PARTS CHANGER. HE JUST WALKED IN IN THE INITIAL APPT. ,TOOK PICS OF MY REFRIGERATOR AND DID NOT TEST OR INSPECT ANYTHING . JUST SAID HE WAS GOING TO ORDER A NEW PART THEN AT THAT TIME WE AGREED FOR HIM TO RETURN ON 06/25/2025 BUT HE NEVER SHOWED UP!
Del O,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1750982351045
The technician came out today and worked his butt off, but the squeaky noises continue to plague this crappy lg washing machine
Micheal W,
Customer service response - We apologize for the trouble you've faced, Micheal. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747885225063
Absolute worst service department. My refrigerator stopped working. Set up service call and had to wait a week. Explained how far away I work. Got time off and set service call for 4 pm. Left two hours early to get home by 4 pm. Time was even in service call notes and why. Tech shows up at 2:30. While I’m driving, I receive a text saying sorry we missed you, but you were a no show! When I called, I told them I was on my way and to get the tech back for the appointed time. I had taken pto to leave, they said basically we will let you know, or you can call back and reschedule! What!??
Stephanie W,
Customer service response - We apologize for the trouble you've faced, Stephanie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746768995675
We told the guy that our washer dryer was stacked. He came and said he couldn’t work on it because it was stacked and really just wanted to argue about what was wrong with it kept switching his answers. Just ridiculous.
Lou W,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1745363749827
He really didn't do anything and I don't think he addressed thr issue.
Earl L,
Customer service response - We're really sorry to hear about your experience, Earl. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1722560158901
