Appointment Lookup
802-552-4364
9301 Tampa Ave Reviews
Read reviews from customers who used our services at 9301 Tampa Ave
Total reviews
402
Average Rating
4.8/5
Refrigerator repair
Sergio was very patient and careful in carrying his job. He was helpful when I asked questions. The repairs were done smoothly and efficiently.
Majid T,
Calabasas, CASears home service communication
Auto voice system is horrible. Cancelled my original appointment and scheduled new one which I did not want. Received email stating new appointment and didn't show. Showed next day when I scheduled another appointment. No human being to talk to to get appointment corrected. Fully auto system horrible. Never use again
Steve R,
Granada Hills, CAShawn was on time, diagnosed the problem quickly.
He was knowledgeable and clear in his analysis. He ordered the part needed and cleaned up the dryer while he was here.
William R,
Woodland Hls, CABernardo E. Did A Nice Job.
Phoned upon arrival 8:30am, determined repair and parts needed, left at 9:00am to go get parts and said he'd be back at 11a. While I was waiting, another person showed up to drop off parts. Bernardo finally returned around 1pm and repaired the drier. I suggest in this situation that it would have been a good idea for Bernardo to phone us and let us know he would be returning later than he originally stated..
Brent E.,
Simi Valley, CAExceptional Service
Bruce provided exceptional service and easy to understand details in the diagnosing the servicing my oven.
RS,
Los AngelesUnacceptable Service
This review really has nothing to do with Shawn. It is more about the appointment process, It took 6 scheduled appointments to get my washing machine repaired. 3 of these appointment technicians didn't even bother to show up. Also, it would really be helpful to speak with a "live person" when calling instead of being routed through India, to someone who cannot be understood. I am seriously considering cancelling my Sears Home Warranty due to the unacceptable service.
Carole M,
Encino, CADryer drum
Today Bruce came to my home to service the dryer. When he removed the drum , he scrapped off the paint around the front edge. I'm sure this could have been done without scrapping off the paint. Our dryer looks used/worn around the edge. We are not pleased with this. My wife took a picture of the scrapped drum.
Albert E,
Northridge, CAFast but expensive
Fast and thorough but the cost was high
Don E,
Canoga Park, CANot fixed
He is nice but dishwasher still leaks just like before.
Yoko M,
Granada Hills, CAService
He did not check anything. Vacuumed some lint and dust and said Okay you're fine and left. I am now having GE out to check it properly!
Phillip T,
Sherwood Frst, CA