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1401 N Montebello Blvd Reviews
Read reviews from customers who used our services at 1401 N Montebello Blvd
Total reviews
197
Average Rating
4.7/5
It’s a ripoff prices. Over charging for parts when u can order them yourself in cheaper prices which is normal prices. They over charge parts because it’s their logo slapped on. Stay woken people. This is why sears been losing business!
MB H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748562975656
María R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1734406955337
Technician did not resolve the issues, instead told me that he “cannot fix what he cannot see” while I explained and shows him the pictures.
vivian H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1726980236732
Tech didn’t fix the problem all he did was vacuum the dust and told us wait 4 hours for the refrigerator to work, I told him the problem and never took apart to the problem now my food is gone to waste.
Rafael N,
Customer service response - We apologize for the trouble you've faced, Rafael. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724372042642
Just letting you know that the washing machine is not working again it saids ddc i dont know what it means this is the third time they come and nothing happen, I need for someone to come and do their job the right way. Iam very disappointed. Rosa M. Miramontes
SHES O,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719283513420
Sears not up to par on agreements they promised to send 2 technicians when other technician cancelled due to stack washer and dryer. They never showed up very disappointed in warranty service. Been without washer on 2 week : (
Teresa H,
Customer service response - Thank you for taking the time to bring this to our attention, Teresa. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1709785083578
Didn’t check nothing hit buttons on the machine that’s it
Martha C,
