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1401 N Montebello Blvd Reviews
Read reviews from customers who used our services at 1401 N Montebello Blvd
Total reviews
197
Average Rating
4.7/5
Maria W,
Martina A,
The tech knew his job, showed up when promised, ordered the right parts and installed them.
Allan G,
Good job well done
L E,
Customer service response - Thank you for your positive feedback! We're glad to hear that you were satisfied with our service.
Sears Home Services on 1707201090762
Trojan T,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754365204969
Richard V,
Customer service response - Hi Richard, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754280734440
Veronica T,
Customer service response - Thank you for the 4-star rating, Veronica! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1745536385044
5 for great service and repair. Minus 1 for the sticker shock. Nolan arrived on time within the window and kept me informed on his ETA and throughout the repair, he talked me thru his diagnosis and showed me the proof. He was super friendly, professional, knowledgeable. Cost initially $129.00 for him to come out to diagnose and repair. Cost additionally a whopping $409.00 to repair. (With mild upsell of a monthly $50 plus warranty.) Yowza! I decided to pass on the warranty. Go with the repair. (Fyi Only a short 30-day warranty on the repair. ) while I was reeling from the cost, I also wished that Sears had outfitted the repairman with cleanup supplies, as Nolan needed to use my household towels and vacuum. Which I didn't like. Happy that Sears hires great people. Disappointed about the price gouging. Now I get why Sears is a retail ghost.
Elizabeth W,
Customer service response - Thank you for your feedback, Elizabeth. We're glad to hear Nolan provided excellent service, but we apologize for the pricing concerns and inconvenience with cleanup supplies. Your comments are valuable to us, and we'll work on improving these aspects.
Sears Home Services on 1726787001773
The tech is very professional. He was courteous and informative.
jesse R,
Customer service response - Thank you for taking the time to leave such a positive review. We're thrilled to hear our technician met your expectations with his professionalism and informative service.
Sears Home Services on 1721275908336
Rita C,
Customer service response - Thanks for the rating, Rita! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1749779144005
