2650 E Olympic Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
O V
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 31, 2024
Diana N
Service on time , fixed issue same day:)
Customer service response - Thank you for your 5-star review, Diana! We're happy to hear that the service was timely and the issue was resolved the same day.
Sears Home Services on October 29, 2024
Nicole D
The last technician who just left my home was excellent! Extremely professional! However, I will never purchase anything from Sears due to repairs taking 90 days and I had the elite warranty. The amount of stress mentally and financially totally disabled me. I didn’t receive any financial/food replacement for my family during this time. The whole experience completely destroyed any confidence I had with Sears. I called numerous times and was told to wait 15 business days for a callback which only happened 1x. I still hate the way this experience has made me feel.
Customer service response - Thank you for acknowledging the professionalism of our technician, Nicole. We're sorry to hear about the difficulties you faced with the repair process and the impact it had on you. Please contact us directly so we can address your concerns further.
Sears Home Services on October 27, 2024
Carlos V
Andrew was on time, professional and fixed our Fridge issues quickly. All good.
Customer service response - Thank you for your 5-star review, Carlos! We're happy to hear that Andrew was punctual, professional, and resolved your fridge issues efficiently.
Sears Home Services on October 27, 2024
KIMBERLY R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Maggie A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 20, 2024
Viridiana M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 17, 2024
Raquel M
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 26, 2024
Dalila V
Martin was fantastic. He was very informative and professional. Thank you.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Martin provided informative and professional service.
Sears Home Services on September 21, 2024
ricardo F
Real good customer service really tried really hard to fix washing machine goes out of his way to diagnose problem knowledgeable of his job people like him. I will continue with my home warranty after that has happened higher more people like him. Real good customer service really tried really hard to fix washing machine goes out of his way to diagnose problem knowledgeable of his job people like him. I will continue with my home warranty after that has happened higher more people like him. That’s a proper example. Example of good customer service. That’s a perfect example of Good customer service thanks, Manuel
Customer service response - Thank you for your wonderful review, Ricardo! We're delighted to hear that Manuel provided exceptional service and went above and beyond to assist you.
Sears Home Services on September 15, 2024
