2650 E Olympic Blvd Reviews

Derek was very professional and knowledgeable about my product. He also recommended I get a home warranty plan from Sears. He called the service center and I was able to get the warranty before he left my house. I am very happy and satisfied with the service I received from Derek. I will recommend to my neighbors to get a Sears home warranty plan.

Fast and done right at the first time. Thank you. You save our spa.

I called Sears Repair service since my washer was making rattling noise and the vivration was bothering the next door neighbor. Making online appoint was easy and quick. I could even have made one on the same day in the afternoon but I made it on the following day 1 to 5 pm. There were several friendly reminder emails for the appoitment and the heads up mail came in when the technician was heading to my place. I thought it was very helpful since i would lije to know exactly when the person shows up within 1 to 5 pm timeframe. The technician showed up almost right after 1 pm. He was very polite and cotecious. He immediately started analyzing and told me the cause and solutions. When I approved it he started balancing the washer drum to level. He also found that the air exaution pipe was torn. When he pulled the washer unit out from the hookup, he even helped me clean up the hookup which was filled with ton of dust. Within 40 min or so the washer was placed in center, balanced, exaution pipe was replaced and the hookup was cleaned up. I am very happy with the service and would recommend anyone to call Sears for repair service.

I was impressed by the timeliness of the service. Professional and quick!