2650 E Olympic Blvd Reviews

I called Sears Repair service since my washer was making rattling noise and the vivration was bothering the next door neighbor. Making online appoint was easy and quick. I could even have made one on the same day in the afternoon but I made it on the following day 1 to 5 pm. There were several friendly reminder emails for the appoitment and the heads up mail came in when the technician was heading to my place. I thought it was very helpful since i would lije to know exactly when the person shows up within 1 to 5 pm timeframe. The technician showed up almost right after 1 pm. He was very polite and cotecious. He immediately started analyzing and told me the cause and solutions. When I approved it he started balancing the washer drum to level. He also found that the air exaution pipe was torn. When he pulled the washer unit out from the hookup, he even helped me clean up the hookup which was filled with ton of dust. Within 40 min or so the washer was placed in center, balanced, exaution pipe was replaced and the hookup was cleaned up. I am very happy with the service and would recommend anyone to call Sears for repair service.

I was impressed by the timeliness of the service. Professional and quick!

Finally, after two years of owning this dishwasher, a Sears repairman figured out why my top-rack dishes were not being cleaned. The lever (the long stick) on top was missing the rubber closure, which meant I had no water pressure on top all this time. Thank you to that technician who figured that out after having several repair visits! For the first time, I have not had to rewash the top-rack cups and plates.

Unfortunately I cannot recall the name of the person who took care of my dishwasher = at the moment - he was so good that I will ask for him again. I have to search for his name and did not want to hold this up. Thank you. Esther Joseph