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2650 E Olympic Blvd Reviews
Read reviews from customers who used our services at 2650 E Olympic Blvd
Total reviews
756
Average Rating
4/5
changed parts, but did not fix the problem.
Shannon G,
Terry G,
Took 3 minutes - said to clean gasket. Didn't look at back of refer or seem to do much.
Pamela W,
Took several service calls to fix leak, but finally fixed.
Florence B,
Repairman was prompt, but solved the problem only temporarily. I had to call and have the repairman come out with a part that he thinks will make the Bosch Dishwasher door work correctly. Now I have to SHOVE the door closed to have the latch make contact to start the machine. I'm still waiting for the part to be ordered and the serviceman to return to fix the dishwasher.
Stephen M,
Jorge G,
Customer service response - Dear jorge, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you
Sears Home Services on 1671019200000
Too Spencer's
BENJAMIN L,
Customer service response - Dear benjamin, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you
Sears Home Services on 1671019200000
the technician doesn't use face mask when show up, not have with him the material for repair the issues reported when I was call for maintenance service. I am disappointed with the service I received.
Emilio P,
Customer service response - Thank you for taking the time to bring this to our attention, Emilio. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please message the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on 1671019200000
Ok
cool 2,
Customer service response - Dear Cool, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1671019200000
Technician Jesus was first rate (on time, helpful, polite, and detailed in explaining the issues), as have other Sears technicians that I have had to my home in the last few years for my refrigerator. But Sears' quote for labor was outrageous: $450 to install two replacement parts (that in turn would cost over $700) when the total time involved would be under an hour. The quoted rate ($450 for about 40-50 minutes of work) is especially offensive given that it's about the same time needed for the $99 service call. Had the quote been in the ballpark of reasonable, I likely would have opted for the repairs. But at that level, and given risk of my LG manufactured 'fridge having more problems in the coming years, I passed. So 5 stars for the technicians but only 2 stars for the fees for service. Sears Appliance Repair, you need to do better if you want to avoid what happened to the Sears retail stores.
Jeffrey C,
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1694692800000
