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1009 North H Street Reviews
Read reviews from customers who used our services at 1009 North H Street
Total reviews
79
Average Rating
4.4/5
Carlos came again this time for the dishwasher. He is an excellent technician. Works hard and is efficient. This time service warranty must be using AI to schedule. You cannot get a live person. That I don’t like. But it worked this time. It tak es a bit longer waiting for parts. The message below was from a previous post that maybe never posted so I left it below. Carlos is very pleasant and very efficient. A great tech! He gets the job done. Thanks! However, the Sears Home Warranty service is not good. You can only talk to a live person in another country (not in the U.S.) and most times they don't know what is going on. They work off a script and really cannot do anything more, not even connect you with a supervisor. Thankful to have Carlos when they let him come fix something!
S W,
Customer service response - Thank you for your review! We appreciate your kind words about Carlos and are glad to hear that he provided you with efficient service. Thank you for choosing our business!
Sears Home Services on 1707204682338
On time, very professional, and very knowledgeable, answered all of our questions, and was very nice
Raymond O,
Customer service response - Thank you for taking the time to leave such a positive review! We appreciate your kind feedback and are glad to hear that our technician provided excellent service.
Sears Home Services on 1707204655583
Great technician. Friendly and professional!
Adelle M,
Ernest N,
Knowledgeable, personable, friendly, professional, left work area clean and vacuumed.
pedro N,
Very informative about the problem and how he had to fix it.
Tom E,
Clay was Friendly, knowledgeable and reliable
Rosa L,
Repair technician did a very good job and was very professional I recommended this person for any future jobs
Ricardo G,
Technician showed up on time. Fixed my ice maker. Smelled like cigarette smoke. I have no ice yet 3 hrs later. I was not informed of the service charge, unhappy to be charged almost $500, plus $129 estimate, after I had paid for the part. This info should have been provided.
Rachel T,
Customer service response - Thank you for your feedback, Rachel. We're glad the technician arrived on time and fixed your ice maker, but apologize for any inconvenience regarding the service charge and the smoke smell. Please contact us directly so we can address your concerns.
Sears Home Services on 1734660417718
Mark G,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1734407001459
