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215 W Hanford Armona Rd Reviews
Read reviews from customers who used our services at 215 W Hanford Armona Rd
Total reviews
99
Average Rating
4.3/5
Becky G,
Waiting on call now. Tech could not order part.
Glenn M,
Customer service response - We apologize for the inconvenience with the part order, Glenn. Thank you for your feedback, and we recommend contacting us directly to address the issue further.
Sears Home Services on 1783980491092
The technician was 2 hours over the time expected and it made me miss an appointmernt. Needed oven repaired for the holidays so I had to wait. He replaced the parts in a timely manner but he was so late.
Joe C,
Customer service response - We apologize for the delay and any inconvenience it caused, Joe. Thank you for your patience, and we're glad the repair was completed in a timely manner.
Sears Home Services on 1766105440306
Troubleshot down to wiring, they don’t repair that in their scope of repairs done.
Todd H,
Customer service response - We apologize for the limitation in our repair scope, Todd. Thank you for your feedback, and we appreciate your understanding.
Sears Home Services on 1762299847638
A different technician ordered the parts than the technician that installed them. The washer does work but makes a banging noise when on spin cycle, I think it needs to rechecked. I will call but not pay another deductible.
Floyd T,
Customer service response - We apologize for the inconvenience and appreciate you bringing the issue to our attention. Please contact us so we can ensure your washer is fixed properly without any additional cost to you.
Sears Home Services on 1721049945086
Janeal B,
Customer service response - Hi Janeal, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1720775753151
OMAR WAS A LITTLE UPSET BECAUSE ADDRESS WAS INCORRECT OR BECAUSE AFTER ST. WAS A LETTER "T" AND ALSO BECAUSE WE DID NOT HAVE THE PART FOR THE DRYER
Marisela T,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1779755291549
Rodney J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1773623786353
Don't even have anybody real to pick up the phone. Just AI telling me to either deal with it or go on the website.
subdouble,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1783299902835
They don’t do anything to my washer anymore
Michelle G,
Customer service response - We apologize for the trouble you've faced, Michelle. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1782779083501
