215 W Hanford Armona Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jr M
If you live on base make sure the driver has car insurance or they won’t let them in. My service person canceled on me bc they drive around with no insurance.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 05, 2024
Jennie P
Technician Adrian never showed up. The time kept changing from 8-12, to 1:21-2:48pm, to 4:54-6:19pm, to 8:36-10pm, to 8:54pm and hasn’t changed since snd it is now 9:15pm. I calked in to Sears around 5:10pm and they assured me he was on his way. This is horrible. It is for the air conditioner so go figure how hot it is and after literally waiting all day and evening. Also, he never even called or texted.
Customer service response - We're really sorry to hear about your experience, Jennie. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on September 07, 2024
Peggy R
They were scheduled to finish the job today and then I get a note saying they were unable to complete the job. I got that note today. The last person who came out was nice and respectful unlike the first one that came out who was a bully. However I can't give a good review for someone who never completes a job nor communicates to explain why. Now I have to wait longer to have a job finished that was started in March. This is just not acceptable.
