3751 S Dogwood Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy A
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 22, 2024
Mike D
Great 👍
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience.
Sears Home Services on July 19, 2024
Juan S
Customer service response - Thank you so much for the fantastic 5-star rating, Juan! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 17, 2024
Evelyn C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 15, 2024
Eva A
(Translated by Google) Excellent service (Original) Excellent servise
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 12, 2024
Janice H
Customer service response - A big thank you, Janice, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Ana R
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 17, 2024
Ithali E
Great job, effective quick job on a timely manner and on time.
Customer service response - Thank you for your kind words. We're delighted to hear you were satisfied with our timely and effective service!
Sears Home Services on June 09, 2024
Mary C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
Brad H
Victor was very professional and polite. He contacted me several times before he actually arrived at my house. He was coming from another city, so I was impressed at how he maintained great communication. I had a previous appointment on Friday of the previous week, and the technician did not even call once, and the app just keep stringing me along saying he would arrive... and then he didn't. And it changed my appointment to today. But Victor handled it like a pro. So you can give Victor a raise and put the other technician in some customer training.
Customer service response - Thank you for recognizing Victor's professionalism and excellent communication skills; we apologize for the inconvenience caused previously and will certainly use your feedback as a training opportunity.
Sears Home Services on June 07, 2024
