575 Fletcher Parkway Reviews
Read reviews from customers who used our services at 575 Fletcher Parkway
Total reviews
490
Average Rating
4.7/5
Gary was quick to diagnose our Air Con problem and was very knowledgeable and helpful about our older unit.
Clarita S,
Customer service response - Thank you for your 5-star review, Clarita! We're happy to hear that Gary quickly diagnosed the issue and provided knowledgeable and helpful service for your older unit.
Sears Home Services on 1752017732861
Rudy was the last of the THREE A&E/Sears dryer repair people who came within a 5 day period to address a heating issue with our dryer to actually do more than just take a sensor reading on a hand-held device then tell us the vent hose was clogged. After we hired two services to clean the vent, one before and one after the second A&E repair tech came, the problem was still not solved. Rudy then came, took the dryer apart, tested everything, and was able to determine we needed to replace our faulty gas . valve. Did it right.
Rhoda W,
Customer service response - Thank you for your 5-star review, Rhoda! We're happy to hear that Rudy thoroughly addressed the issue and resolved the problem with your dryer.
Sears Home Services on 1751866882666
The technician was polite and professional. He solved the problem
Jimmy J,
Customer service response - Thank you for your 5-star review, Jimmy! We're happy to hear that the technician was polite, professional, and solved the problem.
Sears Home Services on 1751329863824
Renate S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1751252393018
Excellent customer service!!! Rudy explained exactly what the problem was and how much it cost to repair it!!!
Javier S,
Customer service response - Thank you for your 5-star review, Javier! We're happy to hear that Rudy provided excellent customer service and clearly explained the issue and repair costs.
Sears Home Services on 1751251349985
Robert L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1750899122401
Raymond was very helpful, courteous, and knowledgeable. The job was done thoroughly and he was able and willing to share that knowledge with me to keep my washer and dryer working well and my family safe.
Annaliese J,
Customer service response - Thank you for your 5-star review, Annaliese! We're happy to hear that Raymond provided helpful, courteous, and knowledgeable service, ensuring your appliances are in great condition.
Sears Home Services on 1750897451375
The tech did a great job. Always on time.
David T,
Customer service response - Thank you for your 5-star review, David! We're happy to hear that the tech did a great job.
Sears Home Services on 1750726735620
Henry F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1750375714419
Keep doing: [technician] RAYMOND IS AWESOME! He truly knows his stuff. The world needs experts like Raymond. Stop Doing: [marketing team] TOO MANY EMAILS FROM SEARS (8+ selling stuff, so far). I just needed my washer fixed, not my email hosed & flushed.
Eric G,
Customer service response - Thank you for your 5-star review, Eric! We're happy to hear that Raymond provided expert service. We'll take note of your feedback regarding the emails.
Sears Home Services on 1750375048793