575 Fletcher Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Edith J
Customer service response - Thank you so much for the 5-star rating, Edith! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 29, 2024
Janet W
Fixed the problem and explained what we can do to keep the dishwasher running smoothly.
Customer service response - Thank you for your 5-star review, Janet! We're glad we could fix the problem and provide helpful tips for maintaining your dishwasher.
Sears Home Services on August 27, 2024
Robin A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 27, 2024
richard K
Very pleased with the service today!
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 22, 2024
Gerald T
Great service. We were kept informed of the arrival of the technician and he did a great job to repair the refrigerator.
Customer service response - Thank you for your 5-star review, Gerald! We're delighted to hear that you were kept informed and that our technician did a great job repairing your refrigerator.
Sears Home Services on August 21, 2024
La C
Had Job-Seth D. come complete the repair of my stove, I found him to be very friendly, thorough & even explained & show me why the piece failed.
Customer service response - Thank you for your 5-star review, La Toya! We're delighted to hear that Job-Seth D. provided friendly and thorough service while explaining the repair process.
Sears Home Services on August 21, 2024
Alan R
After five weeks of waiting for parts from Sears, the frustration reached a peak when the parts provided to their technician were both incorrect and not OEM. Instead of prioritizing quality, the parts department opted for cheap aftermarket parts from Amazon. Thankfully, the technician took initiative, contacted a local appliance supply store, and sourced the correct OEM part. The installation was completed successfully thanks to their expertise and resourcefulness. It’s ironic that the cost-cutting decision to save a few cents could have resulted in spending far more in the long run. Thank goodness for skilled and intelligent technicians who know how to get the job done right.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 20, 2024
Lolita U
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 20, 2024
Sidney V
Arturo showed up promptly for the appointment. He diagnosed the problem and completed repair very quickly. A very good professional!
Customer service response - Thank you for your 5-star review, Sidney! We're delighted to hear that Arturo provided prompt and professional service during your repair.
Sears Home Services on August 20, 2024
Rick K
Steve is an obvious expert technician and provided outstanding customer service. A 10 star commendation from us.
Customer service response - Thank you for your fantastic review, Rick! We're delighted to hear that Steve provided outstanding customer service and expertise.
Sears Home Services on August 20, 2024
