575 Fletcher Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Annette G
Eddie was very professional. I was very disappointment in Choice. Needed a new motherboard and parts for my ice maker so they denied the parts. Wasted my time & Eddie's. Allegedly the motor still covered under Samsung. We will see
Customer service response - We apologize for the inconvenience and appreciate you acknowledging Eddie's professionalism. Thank and trust we'll work to address these matters for future service.
Sears Home Services on June 23, 2024
Meg L
He did the work quickly and efficiently and he showed us what had been wrong. He even had the right parts in his truck!
Customer service response - Thank you for your positive review! We're glad we could fix the problem efficiently and appreciate your feedback.
Sears Home Services on June 20, 2024
James F
Prompt with good customer service.
Customer service response - Thank you for recognizing our promptness and customer service. We're thrilled to have met your expectations!
Sears Home Services on June 20, 2024
Gloria M
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on June 16, 2024
Matt N
Customer service response - A big thank you, Matt, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 17, 2024
Tavero L
Steve was amazing explaining what he was doing and very professional.
Customer service response - Thank you so much for the fantastic 5-star rating, Tavero! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 17, 2024
Lanny M
Tony is a great guy. Sears, though, is horrible. It is impossible to interact with a human to make or change an appointment.
Customer service response - Thank you for recognizing Tony's efforts. We apologize for the difficulties in scheduling; we are working to improve this system.
Sears Home Services on June 17, 2024
Douglas K
Outstanding service, tech isolated issue, had parts, repaired dryer in very short time. Thank you. Service was so good that I am reconsidering renewing my Sears repair contract.
Customer service response - Thank you for sharing your positive experience. We're thrilled to hear our service exceeded your expectations and appreciate you considering us for your future appliance repair needs.
Sears Home Services on June 13, 2024
Tanya H
They came on time, were pleasant to work with, fixed my issue and left the space clean.
Customer service response - Thank you for your positive feedback; we're thrilled to hear you were satisfied with our prompt and tidy service!
Sears Home Services on June 11, 2024
Karen L
Peter was a great help. Very knowledgeable.
Customer service response - Thank you for acknowledging Peter's expertise and helpfulness. We're thrilled to hear about your positive experience!
Sears Home Services on June 11, 2024
