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575 Fletcher Parkway Reviews
Read reviews from customers who used our services at 575 Fletcher Parkway
Total reviews
490
Average Rating
4.7/5
Great care & service from technician
TL,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that you had a positive experience with our technician.
Sears Home Services on 1706286928236
The service was great however I received a receipt that shows a signature by me that was not me. I did not sign anything so I'm a little surprised.
Shaun P,
Customer service response - We apologize for any confusion or inconvenience caused by the incorrect signature on your receipt. We appreciate your feedback and will address this issue to ensure it does not happen again in the future. Thank you for bringing this to our attention.
Sears Home Services on 1706289765060
Wayne A,
Customer service response - Thank you so much for the fantastic 5-star rating, Wayne! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1706000014570
Jack H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1705475639983
Ray is the best technician he is awesome he always takes care of everything
Gary P,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705475764397
They provided great info on my fridge- very helpful and honest.
Kristie F,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad that our team provided you with helpful and honest information about your fridge.
Sears Home Services on 1706713222656
Super qualified technician. Kenny diagnosed and fixed our washer in a few minutes. Definitely Sears has the qualified people to repair your appliances.
Gabriel I,
Customer service response - Thank you for your review! We appreciate your positive feedback about our technician Kenny and are glad that he was able to diagnose and fix your washer quickly. We take pride in providing qualified professionals to repair your appliances.
Sears Home Services on 1707375300748
Andy A was very knowledgeable, nice, and helpful. Thank you. I wrote the review statement above too soon. Turns out that the problem was NOT a plugged vent from the dryer to the exterior of the house (a very short run of venting) the problem was that the dryer was plugged. Andy refused to check the back of the dryer even though I asked. He only checked the air flow outside the house. He didn't check the air flow from the dryer. He blamed the lack of air flow outside the house to a plugged vent even though I told him the vent had been cleaned December 7 and it was now January 9. He was lazy and didn't want to thoroughly check the dryer. I paid a $100 deductible because I have Sears Protect and feel like I have been ripped off by Sears. Their service tech didn't do his job but I had to pay anyway. My thanks to the dryer vent cleaner who came back and cleaned out the dryer. He did the job the Sears service tech, Andy A. should have done.
Jean P,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707362881280
Every nice explained what was wrong either my washer
Martha R,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1706252997152
Cheryl G,
Customer service response - A big thank you, Cheryl, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1706253310786
