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575 Fletcher Parkway Reviews
Read reviews from customers who used our services at 575 Fletcher Parkway
Total reviews
490
Average Rating
4.7/5
Steve was amazing explaining what he was doing and very professional.
Tavero L,
Customer service response - Thank you so much for the fantastic 5-star rating, Tavero! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1718676925909
Tony is a great guy. Sears, though, is horrible. It is impossible to interact with a human to make or change an appointment.
Lanny M,
Customer service response - Thank you for recognizing Tony's efforts. We apologize for the difficulties in scheduling; we are working to improve this system.
Sears Home Services on 1718675946519
Outstanding service, tech isolated issue, had parts, repaired dryer in very short time. Thank you. Service was so good that I am reconsidering renewing my Sears repair contract.
Douglas K,
Customer service response - Thank you for sharing your positive experience. We're thrilled to hear our service exceeded your expectations and appreciate you considering us for your future appliance repair needs.
Sears Home Services on 1718337923440
They came on time, were pleasant to work with, fixed my issue and left the space clean.
Tanya H,
Customer service response - Thank you for your positive feedback; we're thrilled to hear you were satisfied with our prompt and tidy service!
Sears Home Services on 1718156355510
Peter was a great help. Very knowledgeable.
Karen L,
Customer service response - Thank you for acknowledging Peter's expertise and helpfulness. We're thrilled to hear about your positive experience!
Sears Home Services on 1718156000176
megan B,
Kathy H,
Customer service response - A big thank you, Kathy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718263267264
He was very knowledgeable and nice. Talked about various options. I couldn’t modify my phone number on the website nor did I receive a text message about arrival.
Lydia T,
Customer service response - Thank you for highlighting our knowledgeable service. We apologize for the inconvenience with the phone number modification and communication; we're working on improving this.
Sears Home Services on 1717989456129
Molly T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1717989169314
Steve came out on 6/7 to repair our washer and perform a PM service on 3 other appliances. With his diagnostic done we needed several replacement parts which he ordered. He was very knowledgeable, professional and friendly. UPDATE: 6/18/24 All of the the parts needed to perform the repair on our washer arrived on 6/14. Technician David came out today to do the final repair work. He definitely knew his stuff!! The job took 5 parts and dismantling pretty much the whole machine. He was focused, professional and had our washer working in about 1 1/2 hours. Thanks, David for getting us back in working order!!
Deb S,
Customer service response - Thank you for sharing your positive experience with Steve's service on your appliances. We're glad to hear you were satisfied with his professionalism and friendliness.
Sears Home Services on 1718067111310
