575 Fletcher Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gary H
Didn’t solve the problem however need to reschedule a new appointment because I think we have the problem location.
Customer service response - Thank you for your 5-star review, Gary! We're happy to help reschedule your appointment to address the problem.
Sears Home Services on July 20, 2025
Cheryl W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 17, 2025
Bob H
Our tech was on time and very nice.
Customer service response - Thank you for your 5-star review, Bob! We're happy to hear that the technician was punctual and nice.
Sears Home Services on July 17, 2025
Carlos J
The technician provided us with good information about our issue with the ice maker. Thank you!.
Customer service response - Thank you for your 5-star review, Carlos! We're happy to hear that the technician provided you with helpful information about your ice maker issue.
Sears Home Services on July 16, 2025
Mike T
Michael was early for my service, gave my updates on his arrival and even called before he arrived! He was very friendly and professional and fixed my grill promptly. I would highly recommend him for any service need as yo have.
Customer service response - Thank you for your 5-star review, Mike! We're happy to hear that Michael was punctual, friendly, and professional, and that he promptly fixed your grill.
Sears Home Services on July 15, 2025
Lauri H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 13, 2025
Clarita S
Gary was quick to diagnose our Air Con problem and was very knowledgeable and helpful about our older unit.
Customer service response - Thank you for your 5-star review, Clarita! We're happy to hear that Gary quickly diagnosed the issue and provided knowledgeable and helpful service for your older unit.
Sears Home Services on July 08, 2025
Rhoda W
Rudy was the last of the THREE A&E/Sears dryer repair people who came within a 5 day period to address a heating issue with our dryer to actually do more than just take a sensor reading on a hand-held device then tell us the vent hose was clogged. After we hired two services to clean the vent, one before and one after the second A&E repair tech came, the problem was still not solved. Rudy then came, took the dryer apart, tested everything, and was able to determine we needed to replace our faulty gas . valve. Did it right.
Customer service response - Thank you for your 5-star review, Rhoda! We're happy to hear that Rudy thoroughly addressed the issue and resolved the problem with your dryer.
Sears Home Services on July 07, 2025
Jimmy J
The technician was polite and professional. He solved the problem
Customer service response - Thank you for your 5-star review, Jimmy! We're happy to hear that the technician was polite, professional, and solved the problem.
Sears Home Services on June 30, 2025
Renate S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 29, 2025
