575 Fletcher Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard E
excellent and thorough repair and service. personable and knowlegable.
Customer service response - Thank you for your 5-star review, Richard! We're happy to hear that you received excellent, thorough, and knowledgeable service.
Sears Home Services on May 26, 2025
Laura D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 19, 2025
Patricia N
Gary fixed the refrigerator and was professional. However I never received a receipt for services rendered.
Customer service response - Thank you for your 5-star review, Patricia! We're happy to hear that Gary provided professional service. Please contact us directly regarding the receipt, and we'll be glad to assist you.
Sears Home Services on May 18, 2025
rita P
Service occurred in El Cajon CA Ray service tech was very pleasant and friendly came and checked out my old 20 year old washing machine due to clear water leakage coming out from bottom of the machine and said I needed to have the drain cleaned out . I laid the $119 that’s ok as he did a nice service call .Called a drain guy and he came today and that seems to solve the problem . One thing that is nice I was able to schedule someone to come out the next day ( not even 24 hrs after leakage was seen) everything is done by AI You never get to speak with a live person They take debit card unless you use a credit card and they will charge a service fee
Customer service response - Thank you for your 5-star review, Rita! We're happy to hear that Ray provided pleasant and friendly service, and that you appreciated the quick scheduling.
Sears Home Services on May 18, 2025
deanna C
Was timely and fixed the problem. It was perfect!
Customer service response - Thank you for your 5-star review, Deanna! We're happy to hear that the service was timely and perfectly resolved your issue.
Sears Home Services on May 13, 2025
Robin O
The technician was on time and very reliable and explained everything he was doing. Sears is a very reliable company for technical service
Customer service response - Thank you for your 5-star review, Robin! We're happy to hear that our technician was on time, reliable, and provided clear explanations.
Sears Home Services on May 12, 2025
Brian N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Marie A
Our tech, Peter, is the Best of the Best! Helpful, pleasant, knowledgable. Grateful to have him replace a part that burned out on my range. Back to cooking! Thank you again Peter.
Customer service response - Thank you for your 5-star review, Marie! We're happy to hear that Peter provided helpful, pleasant, and knowledgeable service, and got your range back to working order.
Sears Home Services on May 11, 2025
Celia E
The technician was very efficient and did a great job.
Customer service response - Thank you for your 5-star review, Celia! We're happy to hear that our technician provided efficient service and did a great job.
Sears Home Services on May 11, 2025
terry C
Brian was professional and knew his job well. He was a pleasure to work with.
Customer service response - Thank you for your 5-star review, Terry! We're happy to hear that Brian provided professional service and was a pleasure to work with.
Sears Home Services on May 09, 2025
