912 County Line Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Irais S
The work was done right and fast. I had my washer working in no time.
Rohit K
You service is no good tec never show up he call he is really rude he did not know how to talk to the customer I let lg know to and you send me a tax no body home no body show up you tec call me he can’t find the address he don’t want to listen to me and hang up on me
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on July 17, 2025
E F
Fake address. It was once Kmart that closed down more than a decade ago recently changed to a Tractor Supply (currently active 2025)and Big Lots (closed down 2024).
Customer service response - We apologize for the trouble you've faced This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on February 10, 2025
Adelina S
The technician said I was unavailable, but he never showed up. I was very upset because I canceled another appointment so I could be home between 12-5 time when technician was to show up at my home and never did. He Is a liar. If he doesn’t want to work stay home
Customer service response - We're really sorry to hear about your experience, Adelina. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on November 17, 2024