912 County Line Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (32 reviews)

Irais S

November 21, 2023

The work was done right and fast. I had my washer working in no time.

Source: Google

Rohit K

July 17, 2025

You service is no good tec never show up he call he is really rude he did not know how to talk to the customer I let lg know to and you send me a tax no body home no body show up you tec call me he can’t find the address he don’t want to listen to me and hang up on me

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on July 17, 2025

E F

February 11, 2025

Fake address. It was once Kmart that closed down more than a decade ago recently changed to a Tractor Supply (currently active 2025)and Big Lots (closed down 2024).

Source: Google

Customer service response - We apologize for the trouble you've faced This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on February 10, 2025

Adelina S

November 17, 2024

The technician said I was unavailable, but he never showed up. I was very upset because I canceled another appointment so I could be home between 12-5 time when technician was to show up at my home and never did. He Is a liar. If he doesn’t want to work stay home

Source: Google

Customer service response - We're really sorry to hear about your experience, Adelina. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on November 17, 2024

Average Rating: 4.6/5 (32 reviews)