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100 S Puente Hills Mall Reviews
Read reviews from customers who used our services at 100 S Puente Hills Mall
Total reviews
406
Average Rating
4.6/5
s M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747026485504
Technician arrived on time and resolved my refrigerator issue.
Finn A,
Customer service response - Thank you for your positive feedback, Finn! We're glad to hear the technician was punctual and resolved your refrigerator issue.
Sears Home Services on 1746688232913
The technician did a fantastic job.
Steve J,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear the technician did a great job.
Sears Home Services on 1745797891452
Nolan was excellent. He identified the problem quickly last Friday. he ordered the part for delivery this Friday when he will return. part wasn't here yet this morning he spent1nour chasing it down. He showed, installed the part and fridge is working again. Will take awhile to cool. Have suggestion. when have no fridge for a week, Sears needs to suggest what to do. Turns out after Nolan left the fridge never cooled properly. The fridge part didn't cool below 50 F and the freezer was all over the place from a low of 5 to a high of over 20 F. So called SEars on Saturday morning. They said Mark would visit me Saturday afternoon. In spite of guarantees, never made it. Now have to wait until Tueday, more days without a working fridge. Not pleased about this. Why should I be? Promises to be here on Saturday and never showed. Now more days without a fridge. Not good.
rob F,
Customer service response - Thank you for your detailed feedback, Rob. We're sorry for the inconvenience with your fridge and the missed appointment; please contact us directly so we can resolve this promptly.
Sears Home Services on 1745798363441
Cynthia B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745455675563
Rudy was professional, communicated well and had the part ready to fix our oven, he was very quick. Thank you Rudy!
Deanna S,
Customer service response - Thank you for your positive feedback, Deanna! We're glad to hear Rudy was professional, communicative, and efficient in fixing your oven.
Sears Home Services on 1745284229813
He wasn’t able to repair. Oven is too old I guess.
Jamie D,
Customer service response - Thank you for your feedback, Jamie! We're glad to have assessed your oven, and we're sorry it couldn't be repaired due to its age.
Sears Home Services on 1745192688469
Our technician arrived on time with plenty of notice prior to. He performed the maintenance service and debriefed us on what he found. Also leveled the machine, which should improve performance. He was very nice and treated our home with respect. Great experience all around.
Suzanne P,
Customer service response - Thank you for your positive feedback, Suzanne! We're glad to hear the technician was punctual, thorough, and respectful, providing a great experience.
Sears Home Services on 1745192777415
Christopher is very nice! Knows his stuff!
Kurt,
Customer service response - Thank you for your positive feedback, Kurt! We're glad to hear Christopher was nice and knowledgeable during your service.
Sears Home Services on 1744939385940
Great Customer Service
Mirza B,
Customer service response - Thank you for your positive feedback, Mirza! We're glad to hear you were satisfied with our customer service.
Sears Home Services on 1744941239713
