100 S Puente Hills Mall Reviews
Read reviews from customers who used our services at 100 S Puente Hills Mall
Total reviews
406
Average Rating
4.6/5
SERVICE WAS DONE VERY FAST AND NEAT. HE WAS VERY HELPFUL
Lana U,
Customer service response - Thank you for your positive feedback, Lana! We're glad to hear the service was fast, neat, and helpful.
Sears Home Services on 1747961707854
DUON WAS COURTEOUS, FRIENDLY, KNOWLEDGABLE AND WE WERE THOROUGHLY SATISFIED.
Howard G,
Customer service response - Thank you for your positive feedback, Howard! We're glad to hear Duon was courteous, friendly, and knowledgeable, leaving you thoroughly satisfied.
Sears Home Services on 1747884614923
Excellent! Very pleasant and nice. Knew his stuff. In and out FAST!! Thank you Sears for such good training with your repair peeps!!
Dianna H,
Customer service response - Thank you for your positive feedback, Dianna! We're glad to hear the technician was pleasant, knowledgeable, and efficient during your service.
Sears Home Services on 1747787772862
Great communicator.
Dana A,
Customer service response - Thank you for your positive feedback, Dana! We're glad to hear you appreciated the great communication.
Sears Home Services on 1747183338977
Very good Technician was very knowledgeable, courteous and efficient.
John S,
Customer service response - Thank you for your positive feedback, John! We're glad to hear the technician was knowledgeable, courteous, and efficient during your service.
Sears Home Services on 1747183954712
s M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747026485504
Technician arrived on time and resolved my refrigerator issue.
Finn A,
Customer service response - Thank you for your positive feedback, Finn! We're glad to hear the technician was punctual and resolved your refrigerator issue.
Sears Home Services on 1746688232913
The technician did a fantastic job.
Steve J,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear the technician did a great job.
Sears Home Services on 1745797891452
Nolan was excellent. He identified the problem quickly last Friday. he ordered the part for delivery this Friday when he will return. part wasn't here yet this morning he spent1nour chasing it down. He showed, installed the part and fridge is working again. Will take awhile to cool. Have suggestion. when have no fridge for a week, Sears needs to suggest what to do. Turns out after Nolan left the fridge never cooled properly. The fridge part didn't cool below 50 F and the freezer was all over the place from a low of 5 to a high of over 20 F. So called SEars on Saturday morning. They said Mark would visit me Saturday afternoon. In spite of guarantees, never made it. Now have to wait until Tueday, more days without a working fridge. Not pleased about this. Why should I be? Promises to be here on Saturday and never showed. Now more days without a fridge. Not good.
rob F,
Customer service response - Thank you for your detailed feedback, Rob. We're sorry for the inconvenience with your fridge and the missed appointment; please contact us directly so we can resolve this promptly.
Sears Home Services on 1745798363441
Cynthia B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745455675563