100 Brea Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer repair
Carolyn did a great job, was informative and worked at a good pace to get done and get me on my way.
Don C, Yorba Linda, CA
Chris was great! Sears not so much.
The repairman Chris was great. This is the 2nd or 3rd time he has been my repairmen. He replaced the freezer door & water filter assembly. However the door handle didn't fit so he "made it fit." Other than Chris, Sears did a very poor job. Their robot customer service is horrible! It's difficult to speak to an actual human. The door took at least 2-3 months to be shipped to me & it arrived without notice on my front porch. The customer service humans are contradictory & don't provide accurate information. I'm happy about the service Chris provided. Not so happy with Sears Warrenty Service overall.
John M, Yorba Linda, CA
Excellent service
Alex was knowledgeable, diagnosed the problem and fixed everything. I am very grateful.
Masako W, Brea, CA
Quick Fix
Humberto was out our home on Thursday to replace a part and somehow the top rack got mis-aligned. He showed up this am and had it fixed in a minute.
Blake K, Orange, CA
Got it done
Tech was Quick, professional and got it done. Thank you
Becky K, Placentia, CA
Excellent Service
Very nice technician and very thorough. Stayed in touch on his ETA. Very apprecisted.
Lesa C, Villa Park, CA
Service provided
The service was great she was very knowledgeable and very nice, she has been to our house before .
Enrique L, Anaheim, CA
Great tech, slow parts
As noted above, the parts took a couple of weeks but the tech were very good and got the job done
Bob G, Placentia, CA
Technician
Gave me a heads up on his arrival. Polite efficient and answered all of my questions. He is a keeper!!!!
Vicki W, Brea, CA
Inspection of the annual maintenance heater
The tech was Excellent he knew exactly what to do and so far everything is working thanks for the service
Juan D, Anaheim, CA
