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100 Brea Mall Reviews
Read reviews from customers who used our services at 100 Brea Mall
Total reviews
418
Average Rating
4.8/5
5 stars
Chris was great. Fast and professional. Came in and solved the problem
George B,
Yorba Linda, CA55555
Carolyn's service was excellent! Every time she has been out to service us it's always excellent, she goes above and totally beyond. We give her 5 ***** stars!!! =)
Tere B,
Yorba Linda, CARefrigerator
Easy to work with and friendly. Overall a good experience.
Can F,
Yorba Linda, CAFor prompt in conducting the service
Very thorough in the service . Customer service excellent. Enjoyed the experience Great job
Judy B,
Diamond Bar, CARefrigerator Compressor Replaced
Robert did an excellent job at replacing the refrigerator compressor. Confirmed rhat all parts necessary were received, compiled replacement and informed us what to expect for next 24 hours.
Patricia W,
Diamond Bar, CAWasher
Professional
Gerard L,
Diamond Bar, CAService on refrigerator
Only problem was with the service tech was that he nor, Sears service didn't call when he was unable to meet first service call.
Mark A,
Brea, CARefrigerator Repair
My refrigerator stopped working on Sunday Sears Repairman came here on Wednesday, found the leaking condenser to be the problem. Had to order the part to be installed the following Wednesday. I received the part Saturday. Made partial payment the first Wednesday but could not get a receipt. Tried to contact Sears, no luck. Made my own receipt. The repairman was excellent. Communications with Sears needs work,l AI does not answer your questions every time. I have used Sears service for over 60 years, I MISS THEM.
Ron C,
Anaheim, CAEthmane M
He was polite, easy to speak with. He asked questions to ensure I understood he was available to help.
Monica L,
Anaheim, CAFine
Your service person was fine. Your communication people were really, really bad ! English not their primary language. No follow up on part that apparently is not available any longer. End result nothing was repaired on my clothes washer! Remember communication with your customer base is paramount!!!
Ron J,
Placentia, CA