1455 W Hobson Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angie V
Technician Steven was great. He was very quick at fixing our dryer and was very knowledgeable on what the issue was. Great service!
Customer service response - Thank you for your review, Angie! We're happy to hear that Steven provided quick and knowledgeable service for your dryer.
Sears Home Services on August 06, 2025
John D
Steve was awesome. Came out, took a look and ordered the part. Came back the following week and installed it. Took him 15 minutes. Oven is working like it's brand new. Steve was on time and handled business. Much appreciated
Customer service response - Thank you for your review, John! We're happy to hear that Steve provided efficient service and got your oven working like new.
Sears Home Services on July 30, 2025
kenneth J
Very professional, knowledgeable, courteous And explained exactly what he did. Gives confidence in my appliance I think he went out of his way to make it a pleasurable experience for me.
Customer service response - Thank you for your review, Kenneth! We're pleased to hear our technician was professional, knowledgeable, and made your experience pleasurable.
Sears Home Services on July 17, 2025
Rebecca D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 13, 2025
Barbara L
The technician was excellent! Very knowledgeable, polite, helpful, and found the problem with a solution. He came back this morning with the parts he ordered and completely fixed my ice maker, and did so expediently. I’m so glad I bought this service. I had no idea that my model of refrigerator had a faulty ice maker, and that Samsung designed a new part to install specifically for people who purchased this model. Thank you very much. 😎
Customer service response - Thank you for your review, Barbara! We're delighted to hear that our technician provided knowledgeable and efficient service, and that you're satisfied with the solution for your ice maker.
Sears Home Services on July 13, 2025
George D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 13, 2025
Rosa S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 10, 2025
Angelica T
Very knowledgeable and professional.
Customer service response - Thank you for your review, Angelica! We're pleased to hear you found our service knowledgeable and professional.
Sears Home Services on July 02, 2025
Stan J
Steve was timely and diagnosed my issue quickly. Unfortunately it did not make sense to repair the unit as it could be replaced for about the same money. Thanks for the quick assessment.
Customer service response - Thank you for your review, Stan! We're glad Steve provided a timely and quick assessment of your issue.
Sears Home Services on June 23, 2025
