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3150 S 4th Ave Reviews
Read reviews from customers who used our services at 3150 S 4th Ave
Total reviews
668
Average Rating
4.8/5
Fixed but took 3 visits
It is fixed, after 3 visits but now we wait and see for how long, as this was the second time in just a few months.
Ashley F,
Yuma, AZFrigidaire upright freezer
We had this problem after something shifted in the freezer and left the door ajar and thawing contents. The person who did the diagnostic was quick and did the diagnostic accurately, but, the parts cost and labor I believe were excessive after checking on the Frigidaire site. Have another related issue I feel was missed by the original diagnostic. It is how you do business and your excessive charges for labor is your policy, however I will NOT use your service again!
Kevin D,
Yuma, AZMisleading info
Brian was ok, but when he ordered the part that was easily accessible online, he falsely told us it would be 3 weeks minimum for the part to get here. The part got here in less than 1 week
Juan L,
Yuma, AZWasher.
Fabric softener reservoir is no drain. The water might over flow.
Vinni H,
Yuma, AZRefrigerator repair
The technician was originally scheduled to service my refrigerator on October the 20th. He never showed up. He should have called me letting me know he would not arrive. I sat home all day waiting for the technician. That is a lack of professionalism by the company and or technician. I was rescheduled for October the 26th and was last on the schedule. Since I was not serviced on the 20th I should have been 1st scheduled on the 26th. The scheduling has to be looked at and prepared better so the customer is serviced in a timely manner and notified if the technician can't make it. Very disappointing.
Joe Murek,
Somerton, AZWasher repair
Technician didn't put my washer and dryer back the way it was installed and it's hard for me put them back they way they were by myself. Issue was fixed on the washer though.
Kelly C,
Somerton, AZDiagnosed inoperable Kenmore Elite frig
Steven F knows his technical field. No problem with him. Did his best to help. Problem is that he was prohibited from communicating with Choice Home Warranty. He couldn't send his diagnosis to CHW because Sears and CHW don't do business with each other. This is terrible for the consumer, us!
Carmela G,
Blythe, CACustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1750368935641
Washer
He was very polite and did a great jog. He told me something I didn't know about the hot and cold hoses.
Judy U,
Yuma, AZCustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1745444028868
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Ignacio was very polite and on time. Could not fix microwave because the part came damaged. He had to reorder and reschedule another appointment.
Annette B,
Yuma, AZCustomer service response - We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1738362671803
Owner
Never came said repair was not covered. Only received phone calls. I repaired it myself.
Elane F,
Wellton, AZCustomer service response - We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1721683015452