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3150 S 4th Ave Reviews
Read reviews from customers who used our services at 3150 S 4th Ave
Total reviews
668
Average Rating
4.8/5
Great work, Great service
Josh, provided Great professional work and support. Explained all in detail on the work being done. He's a great example of true Technical Services provided by his company.
Joseph Y,
Yuma, AZNice man. Quick worker!
All done and ready to use within an 45 min.
Beverly H,
Yuma, AZ5 stars
Out side of being high priced, am happy with the outcome.
Harold R,
Blythe, CARefrigerator
Ignacio was very good and explain what he was going to do..and how long he was going to take.. very hard worker..
Felix C,
Somerton, AZWashing machine
Brian was very professional, explained to me situation. Fixed problem, I'm very thankful.
Socorro C,
Yuma, AZ5 Ignacio is a great technician, the best I ever know.!!
Ignacio, is very profesional, he always try his best finding the problem on my refrigerator, he did a great job!! Besides, he is very kind and polite. I always want Ignacio to be my technician.
Maria S,
Yuma, AZWashing machine
Very nice guy. Explained everything. Made sure everything was in good working order. Would highly recommend him.
Gordon H,
Yuma, AZJoshua R.
He was very polite and explained everything to me He cleaned after he was finished and put things into my outside garbage can. I would recommend him to others.
Carol O,
Yuma, AZIgnacio was quick and service was great
I wish that this review was more about the service behind the technicians. From day one the repair of our Kenmore washer was not about the quality of the techs work but the machine behind the service call. I have never ever been so upset with a service call from American Home Shield. (Sears) I was told I would be in contact with a technician by phone or text (never happened) All I got was a stupid AI response with limited questions that were NO HELP! Brian our 1st technician came I'll prepared because the AI did not issue any information (that the AI robot text me with questions to help diagnose) If your going to use technology use it properly. So 1st tech troubleshot the 8 t was ill prepared without the model number of our machine which I supplied! Brian said he would have to place a part order. The part arrived. The Sears service dept. did not acknowledge that the part arrived. The Mon September 8th appt. was ignored and postponed by someone without any consideration to notify me (who had been waiting another day (8:00am to 5:00pm) I was beyond upset. I managed to get a hold of someone named "Grady" who sympathized with my anger and disappointment. Grady assured me that what had happened to me was not even close to being considerate of my time. The reschedule appt was postponed till Sept. 15th. I told Grady that that w as unacceptable, and he agreed. I was to be kept informed of my repair path. I found out from AHS that Sears tech was supposed to be here this morning between 9:30 am to 10:30 am. Ignacio showed up at 3:45 pm. We started this process o. Aug 30th. and ended on Wednesday Sept 10th. The fault is not against the real employees (repair people) But those that hide behind the wall of AI and people who do not care or are concerned for the basic politeness of dealing. PLEASE GET YOUR ACT TOGETHER! I will give your techs raving reviews but I will not give your customer service a half a zero in rating. Communication could have solved all of the issues.
Kevin G,
Yuma, AZExcellent
Very nice keep me updated on my order and reply to my messages
Claudia T,
Yuma, AZ