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5950 E Broadway Blvd Reviews
Read reviews from customers who used our services at 5950 E Broadway Blvd
Total reviews
305
Average Rating
4.6/5
Pedro seemed competent but I don’t think he went far enough in terms of troubleshooting. This is a common intermittent problem on Samsung refrigerators and just because it seems to be working when he arrived does not mean it is good. Further diagnostics were called for. Disappointed.
Lee L,
Customer service response - We appreciate your feedback and we apologize if you felt that our technician did not go far enough in troubleshooting your Samsung refrigerator. Your concerns have been noted and we will make sure to provide more thorough diagnostics in the future. Thank you for bringing this to our attention.
Sears Home Services on 1707451058767
Um,I think this is the old tire store.
Rick N,
Pedro did an excellent job in repairing my fridge. But I was very dissatisfied in the scheduling delays (it took over one month of rescheduling to finally get my fridge repaired.) Do a better job of keeping your word.
Mina J,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720150284914
Howard S,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1777250818638
misdiagnosed. wasted my money and refused a refund. never work with them.
Mateo B,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1764556641037
Charles V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762131565056
Tech ok Communication prior to arrival.terrble Will NEVER use Sears again
Kevin C,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1761182276105
SCAM. SCAM. SCAM. SAY THEY ORDERED PARTS & WERE DELIVERED. NO TRACKING NUMBER, NO CARRIER NAME, NO PARTS. CANNOT TALK TO A PERSON. TRY ONLINE CHAT, THEY SAY THEY CANT FIND AN ACCOUNT. HAD AN APPOINTMENT CONFIRMATION FOR THIS AM, NO SHOW, NO PHONE CALL! SPENT OVER $400! SCAM SCAM SCAM
Sandy M,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759377635906
Still broke after 3 trays.
Michale H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1754879309571
It took six weeks and 10 cancellations by AI To repair our refrigerator. Talking to AI generated person is the worst experience.
David L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1754280697021
