5950 E Broadway Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (198 reviews)

Stephanie C

September 10, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 10, 2024

Juanita A

August 28, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 28, 2024

Kathleen G

August 25, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 25, 2024

Mark G

August 22, 2024

Our repair man, Dan, was very polite, professional, and friendly. Explained what he repaired, plus helpful tips.

Source: Google

Customer service response - Thank you for sharing your positive experience with Dan's service. We're delighted to hear he was polite, professional, and provided helpful tips.

Sears Home Services on August 22, 2024

Roberto N

August 18, 2024

Pedro provided real tech work. I've had 3 other repair men look at the same issue and Pedro is the only one who actually took the time to do it right. I'm impressed and grateful.

Source: Google

Customer service response - Thank you for sharing your experience with Pedro's exceptional service. We're thrilled to hear he resolved the issue and appreciate your kind words.

Sears Home Services on August 18, 2024

Nicole B

August 14, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 14, 2024

Alex B

August 12, 2024

Very good.

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 08, 2024

Ann S

August 08, 2024
Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on August 08, 2024

Tricia K

August 08, 2024

Considering I had to wait and wait for the part and my service was between the hours of 8 to 12 and he showed up at 2:55 pm. Pedro was great even though you could tell he had a long day.

Source: Google

Customer service response - We apologize for the delay and any inconvenience it caused. Thank you for acknowledging Pedro's hard work and for taking the time to leave a review.

Sears Home Services on August 08, 2024

Cynthia H

August 07, 2024

My 2nd technician went the full spectrum of customer service.

Source: Google

Customer service response - Thank you for your review. We're glad to hear that our technician provided you with comprehensive customer service.

Sears Home Services on August 07, 2024

Average Rating: 4.6/5 (198 reviews)
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