3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pamela P
Our service person today was very good much better than the one that we had in the past. But I can tell you I immensely dislike your, A I Samantha.
Customer service response - Thank you for your feedback, Pamela! We're glad to hear that your service experience was improved, and we appreciate your input on our AI system.
Sears Home Services on June 15, 2025
DeAnn C
When the technician was on site working, he was knowledgeable and worked quickly.
Customer service response - Thank you for your positive feedback, DeAnn! We're glad to hear that our technician was knowledgeable and worked quickly.
Sears Home Services on June 15, 2025
Kimberly F
Very helpful explaing issued with AC.
Customer service response - Thank you for your positive feedback, Kimberly! We're glad to hear that our service was helpful in explaining the issues with your AC.
Sears Home Services on June 12, 2025
Wilson J
Knowledgeable, professional and personable.
Customer service response - Thank you for your positive feedback, Wilson! We're glad to hear that our service was knowledgeable, professional, and personable.
Sears Home Services on June 09, 2025
Sheron J
Easy fix on my washer. Andrew was very pleasant.
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 08, 2025
Rick S
Professional
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear that our service was professional.
Sears Home Services on June 03, 2025
Teresa
Customer service response - Thank you so much for the 5-star rating, Teresa! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 02, 2025
Angela N
Michel was fast, personable and got us fixed right up!
Customer service response - Thank you for your positive feedback, Angela! We're glad to hear that Michel provided fast and personable service to get everything fixed.
Sears Home Services on June 01, 2025
Steven A
Very knowledgeable
Customer service response - Thank you for your positive feedback, Steven! We're glad to hear that our service was knowledgeable.
Sears Home Services on May 29, 2025
Kathleen S
Dan was great!!! He showed me many things on my washer and dryer. Now I know how to clean the filter and how much soap to use. He vacuumed the dryer out for me and checked it out. Dan gets a 5 - very good job. Thank you. Kathleen Sloan
Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear that Dan provided helpful information and thorough service for your washer and dryer.
Sears Home Services on May 28, 2025
