3951 Costco Drive Reviews

Read reviews from customers who used our services at 3951 Costco Drive


Total reviews

251


Average Rating

4.6/5

September 09, 2025
Overall rating

These guys were so polite and professional. They found the problem and fixed it.

Jan B,

Customer service response - Thank you for your positive feedback, Jan! We're glad to hear that our team was polite, professional, and able to fix the problem.

Sears Home Services on 1757466209160

December 01, 2025
Overall rating

The refrigerator is not working! Bill put the new part in and then the refrigerator showed the same error code as before after a few hours. Please fix this problem

Linda G,

Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on 1757379380483

August 19, 2025
Overall rating

Gretchen H,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1755659687368

August 05, 2025
Overall rating

Troy S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1754442344345

August 03, 2025
Overall rating

Michael showed up on time. He was courteous, knowledgeable, and straightforward. He provided great service and I would recommend him/Sears to anyone.

M L,

Customer service response - Thank you for your positive feedback, M Lopez! We're glad to hear that Michael provided courteous, knowledgeable, and straightforward service.

Sears Home Services on 1754279395152

July 30, 2025
Overall rating

On time, courteous and very knowledgeable! Thank you

Elaina C,

Customer service response - Thank you for your positive feedback, Elaina! We're glad to hear that our service was on time, courteous, and knowledgeable.

Sears Home Services on 1753924901947

July 27, 2025
Overall rating

Andrew was very efficient in locating the problem, will use your services in the future.

Carlo B,

Customer service response - Thank you for your positive feedback, Carlo! We're glad to hear that Andrew was efficient in locating the problem, and we look forward to serving you in the future.

Sears Home Services on 1753659689972

July 27, 2025
Overall rating

Finally after 3 different technicians told us nothing was wrong,Michael found the problem and fixed it. Kudos to Michael!

Carrie,

Customer service response - Thank you for your positive feedback, Carrie! We're glad to hear that Michael was able to find and fix the problem for you.

Sears Home Services on 1753660065535

July 23, 2025
Overall rating

Robert R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1753320816059

July 23, 2025
Overall rating

Michael was extremely helpful and a very knowledgeable technician. Grateful to find a company able to offer same day service as well.

Nick H,

Customer service response - Thank you for your positive feedback, Nick! We're glad to hear that Michael was helpful and knowledgeable, and that you appreciated our same day service.

Sears Home Services on 1753320658442

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