3951 Costco Drive Reviews

Read reviews from customers who used our services at 3951 Costco Drive


Total reviews

242


Average Rating

4.6/5

July 07, 2024
Overall rating

Alex C,

Customer service response - Thank you so much for the fantastic 5-star rating, Alex! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1720414160065

July 02, 2024
Overall rating

Michael was quick and kept me informed of each step.

Patricia D,

Customer service response - Thank you for your review! We're thrilled to hear Michael's communication and efficiency met your expectations.

Sears Home Services on 1720018263411

July 02, 2024
Overall rating

William was very good explaining what was wrong and repair was quick and efficient

Howard Z,

Customer service response - Thank you for your kind words about William's service; we're thrilled he could make the repair process smooth and efficient for you.

Sears Home Services on 1720018397687

June 30, 2024
Overall rating

Janice A,

Customer service response - A big thank you, Janice, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1719797910328

July 01, 2024
Overall rating

We called June 27 and Sears was able to give us a service appointment for 5 p.m. that day to fix our washing machine. Dan did a SUPERB job. We are very thankful!

Deborah T,

Customer service response - We're thrilled to hear that Dan was able to assist you with your washing machine on such short notice and did a superb job. Thank you for choosing us and for your kind words!

Sears Home Services on 1719793904104

June 27, 2024
Overall rating

The techs name was Amir and I wish I could give him more than 5 stars. Absolutely amazing service, and such a kind and pleasant person.

Ahmed B,

Customer service response - Thank you for your kind words and the high praise for Amir's service! We're thrilled to hear about your outstanding experience with him.

Sears Home Services on 1719548831528

June 27, 2024
Overall rating

Dawn B,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1719476582555

June 24, 2024
Overall rating

Our technician (William C) was friendly, courteous and extremely helpful.

Leigh R,

Customer service response - We're thrilled to hear William C provided outstanding service, and really appreciate you taking the time to share your experience with us. Thank you!

Sears Home Services on 1719284547986

June 20, 2024
Overall rating

Pamela H,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1718935902531

June 19, 2024
Overall rating

Dan went the extra mile with trouble shooting and found that the dryer wall plug was malfunctioning and the dryer plug was getting hot due to that. He possibly eliminated a potential fire hazard. I can't thank him enough for being thorough. It is nice to know that Sears provides well trained technicians that you can rely on!

zenia L,

Customer service response - Thank you for acknowledging Dan's dedication and thoroughness in ensuring your safety. We're proud to have technicians like him in our team and are here for any future appliance needs.

Sears Home Services on 1718852228025

Showing 141 - 150 reviews

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