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3951 Costco Drive Reviews
Read reviews from customers who used our services at 3951 Costco Drive
Total reviews
242
Average Rating
4.6/5
Glenn was fantastic - personal and professional. He explained what happened and how it was fixed. joe
Bev B,
Customer service response - Thank you, Joe, for the positive feedback on Glenn's professionalism and communication. We're thrilled you're satisfied with the service!
Sears Home Services on 1723359098238
Excellent Customer Service.
Anna M,
Customer service response - Thank you for praising our customer service! We're thrilled to hear about your positive experience.
Sears Home Services on 1722489392706
Dan was great! Had the parts and repairs were done in no time! He’s a ten for sure! It runs beautifully!
Christine S,
Customer service response - Thank you for your kind words about Dan and the speedy repairs! We're thrilled to hear your appliance is running beautifully.
Sears Home Services on 1722418306414
Diagnosis and repair was quick and accurate!!
1,
Customer service response - We're thrilled to hear you were satisfied with the quick and accurate service! Thank you for your positive review.
Sears Home Services on 1722176894461
William is courteous, knowledgeable, friendly and professional. Thank you for taking care of the problem so quickly!
patricia C,
Customer service response - Thank you for your kind words! We're delighted to hear about your positive experience with William and our speedy service.
Sears Home Services on 1722177625979
Arrived on time. Very courteous and professional. Identified issue with machine quickly.
Juan B,
Customer service response - Thank you for your positive feedback. We're glad we could efficiently identify and address the issue with your machine.
Sears Home Services on 1721962594887
Ajoy B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721829110737
Michael is an excellent tech and more importantly a good man. I would recommend him to my family and friends.
Ray M,
Customer service response - Thank you for your kind words and recommendation. We're glad that you were satisfied with Michael's service.
Sears Home Services on 1721210622921
Michael did an excellent job. He is truly an appliance expert. We were lucky to have Michael for the last, two years.
Tom D,
Customer service response - Thank you for your kind words and for acknowledging Michael's expertise. We're thrilled to hear about your positive experience with our service over the last two years.
Sears Home Services on 1720744522542
We had Sear's maintenance come and service our refrigerator. The freezer kept freezing over and moving into the fridge with the ice. I was sure it would be bad news since the unit is 10 years old. He was able to diagnose a simple issue, fix the problem within 30 minutes and then shoed me what to look for in case it happened again. T, that was his name, was polite, straightforward, and efficient. It was a great appointment.
Shelley M,
Customer service response - We're so pleased to hear T was able to efficiently diagnose and fix your refrigerator, and we appreciate you taking the time to share your positive experience. Thank you for your feedback!
Sears Home Services on 1720497893412
