3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ajoy B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 24, 2024
Ray M
Michael is an excellent tech and more importantly a good man. I would recommend him to my family and friends.
Customer service response - Thank you for your kind words and recommendation. We're glad that you were satisfied with Michael's service.
Sears Home Services on July 17, 2024
Tom D
Michael did an excellent job. He is truly an appliance expert. We were lucky to have Michael for the last, two years.
Customer service response - Thank you for your kind words and for acknowledging Michael's expertise. We're thrilled to hear about your positive experience with our service over the last two years.
Sears Home Services on July 11, 2024
Shelley M
We had Sear's maintenance come and service our refrigerator. The freezer kept freezing over and moving into the fridge with the ice. I was sure it would be bad news since the unit is 10 years old. He was able to diagnose a simple issue, fix the problem within 30 minutes and then shoed me what to look for in case it happened again. T, that was his name, was polite, straightforward, and efficient. It was a great appointment.
Customer service response - We're so pleased to hear T was able to efficiently diagnose and fix your refrigerator, and we appreciate you taking the time to share your positive experience. Thank you for your feedback!
Sears Home Services on July 08, 2024
Alex C
Customer service response - Thank you so much for the fantastic 5-star rating, Alex! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 07, 2024
Patricia D
Michael was quick and kept me informed of each step.
Customer service response - Thank you for your review! We're thrilled to hear Michael's communication and efficiency met your expectations.
Sears Home Services on July 03, 2024
Howard Z
William was very good explaining what was wrong and repair was quick and efficient
Customer service response - Thank you for your kind words about William's service; we're thrilled he could make the repair process smooth and efficient for you.
Sears Home Services on July 03, 2024
Janice A
Customer service response - A big thank you, Janice, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 30, 2024
Deborah T
We called June 27 and Sears was able to give us a service appointment for 5 p.m. that day to fix our washing machine. Dan did a SUPERB job. We are very thankful!
Customer service response - We're thrilled to hear that Dan was able to assist you with your washing machine on such short notice and did a superb job. Thank you for choosing us and for your kind words!
Sears Home Services on June 30, 2024
Ahmed B
The techs name was Amir and I wish I could give him more than 5 stars. Absolutely amazing service, and such a kind and pleasant person.
Customer service response - Thank you for your kind words and the high praise for Amir's service! We're thrilled to hear about your outstanding experience with him.
Sears Home Services on June 27, 2024
