3951 Costco Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (152 reviews)

Karen J

November 19, 2024

Andrew fixed the dishwasher rack but I’m surprised for the amount I was charged, it didn’t include the end caps.

Source: Google

Customer service response - Thank you for your feedback, Karen! We're glad Andrew was able to fix your dishwasher rack, and we appreciate your input on the pricing.

Sears Home Services on November 19, 2024

Robin R

November 14, 2024

Excellent service! The technician clearly explained the problem, and it was fixed quickly. Thank you!

Source: Google

Customer service response - Thank you for your positive feedback, Robin! We're glad to hear that our technician provided excellent service and resolved the issue quickly.

Sears Home Services on November 14, 2024

Cyndee G

November 19, 2024

Very helpful.

Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 05, 2024

Lisa S

October 19, 2024

He was knowledgeable and friendly! Did good work on my washing machine and dryer :)

Source: Google

Customer service response - Thank you for your positive feedback, Lisa! We're thrilled to hear that our technician provided knowledgeable and friendly service for your washing machine and dryer.

Sears Home Services on October 20, 2024

Tom R

October 13, 2024

William is friendly, professional and quick. He was able to determine the status of our problem quickly. Excellent technician!

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that William provided friendly, professional, and efficient service.

Sears Home Services on October 13, 2024

Don M

October 06, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 06, 2024

KC K

September 10, 2024

The guy knew his stuff. In and out quickly with some tips for moving forward with the laundry room.

Source: Google

Customer service response - Thank you for the fantastic review, KC! We're pleased to hear our technician provided efficient service and helpful tips for your laundry room.

Sears Home Services on September 10, 2024

Stacey L

August 29, 2024
Source: Google

Customer service response - Hi Stacey, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 29, 2024

kyia S

August 30, 2024

Andrew was very prompt and very efficient with examining and testing the wash machine. He told me that the calcium build up on the odor had disrupted the seal and caused the water to leak from the basin and not only got rid of the build up, but gave m3 advice on how often to run a cleaning cycle on the machine and how often I should remove the build up. 5 exceptional stars!

Source: Google

Customer service response - Thank you for your exceptional review, Kyia! We're delighted to hear that Andrew provided prompt and efficient service, along with valuable maintenance advice.

Sears Home Services on August 30, 2024

Joseph L

August 28, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 28, 2024

Average Rating: 4.7/5 (152 reviews)