3951 Costco Drive Reviews
Read reviews from customers who used our services at 3951 Costco Drive
Total reviews
246
Average Rating
4.6/5
Pamela H,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718935902531
Dan went the extra mile with trouble shooting and found that the dryer wall plug was malfunctioning and the dryer plug was getting hot due to that. He possibly eliminated a potential fire hazard. I can't thank him enough for being thorough. It is nice to know that Sears provides well trained technicians that you can rely on!
zenia L,
Customer service response - Thank you for acknowledging Dan's dedication and thoroughness in ensuring your safety. We're proud to have technicians like him in our team and are here for any future appliance needs.
Sears Home Services on 1718852228025
Irene C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718595778362
Dan showed up and took great care moving our washer away from the wall. He explained everything and fixed our washer quickly. He cleaned up after himself and was kind, funny and professional.
Donna G,
Customer service response - We're thrilled to hear about your positive experience with Dan and appreciate you taking the time to share your satisfaction with our service. Thank you for choosing us for your appliance repair needs!
Sears Home Services on 1718338176044
Sonty O,
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718328009070
Technician gives Excellent service!!
Georgina B,
Customer service response - Thank you so much for your positive review! We're thrilled to hear you were satisfied with our technician's excellent service.
Sears Home Services on 1718264357414
Cheri G,
Customer service response - A big thank you, Cheri, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718160458742
Glenn was very polite and knowledgeable!
Diana M,
Customer service response - Thank you for your feedback! We're glad to hear that Glenn lived up to your expectations.
Sears Home Services on 1717633817321
Amir was very polite and helpful. Unfortunately he was not familiar with the mini split AC unit. That was not his fault, that was the fault of choice home warranty who did not communicate properly.
S G,
Customer service response - We apologize for the inconvenience and appreciate you acknowledging Amir's politeness and assistance. Thank you for bringing this communication issue to our attention.
Sears Home Services on 1717136435534
Very professional and great communication
Amy M,
Customer service response - Thank you for recognizing our professionalism and communication efforts! We're thrilled you had a positive experience.
Sears Home Services on 1716966085701