3951 Costco Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
S G
Amir was very polite and helpful. Unfortunately he was not familiar with the mini split AC unit. That was not his fault, that was the fault of choice home warranty who did not communicate properly.
Customer service response - We apologize for the inconvenience and appreciate you acknowledging Amir's politeness and assistance. Thank you for bringing this communication issue to our attention.
Sears Home Services on May 31, 2024
Amy M
Very professional and great communication
Customer service response - Thank you for recognizing our professionalism and communication efforts! We're thrilled you had a positive experience.
Sears Home Services on May 29, 2024
Mel F
Michael is an outstanding Service Tech I rate him a 12 on a scale of 1 to 10.
Customer service response - Thank you for your high praise of Michael; we're thrilled to hear about your exceptional experience with him!
Sears Home Services on May 28, 2024
Kay L
Customer service response - Thank you so much for the fantastic 5-star rating, Kay! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 23, 2024
Violet H
The technician was very good, he certainly knew what he was doing. I rate him a 5.
Customer service response - Thank you for acknowledging our technician's expertise and for the excellent rating. Your feedback is greatly appreciated.
Sears Home Services on May 21, 2024
Vaughn H
Glenn was a pleasure to meet and work with. Very professional and efficient. He's welcome anytime.
Customer service response - Thank you for your kind words! We're delighted to hear that Glenn's professionalism and efficiency made a positive impression.
Sears Home Services on March 31, 2024
Robert R
Customer service response - Thank you so much for the fantastic 5-star rating, Robert! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 31, 2024
Carol B
Dan did an outstanding job of assessing the Kenmore washer, and providing feedback to maintain its 'health and wellness'. Dan was prompt and efficient. Thank you!
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Dan did an outstanding job with your Kenmore washer.
Sears Home Services on March 31, 2024
Rosa R
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 25, 2024
Gerald
Customer service response - Thank you so much for the fantastic 5-star rating, Gerald! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 20, 2024
