218 E State Highway 260 Reviews
Read reviews from customers who used our services at 218 E State Highway 260
Total reviews
100
Average Rating
4.8/5
I was satisfied with the outcome, It was an older machine and our expectations were only to keep it going so we had time to shop for replacements. Christopher was friendly competent repair person willing to share his knowledge so I understood what was causing the problem. Thx.
Richard L,
Customer service response - Thank you for your feedback, Richard! We're glad to hear Christopher was friendly, competent, and helped you understand the issue with your machine.
Sears Home Services on 1780013963687
Chris was very polite and courteous advised me at the time that he was gonna be here and he was here on time. He was really great at fixing my washer. I appreciate him very very much. He’s a very nice person. Thank you.
Esther H,
Customer service response - Thank you for your feedback, Esther! We're glad to hear Chris was polite, punctual, and did a great job fixing your washer.
Sears Home Services on 1779223030807
It took over three months for Thor to send parts, and Chris followed up with me to make sure they were doing their part. He's kind, polite, and thorough.
D A,
Customer service response - Thank you for your feedback! We're glad to hear Chris was kind, polite, and thorough in following up with you during the delay in receiving parts.
Sears Home Services on 1777590419127
Robert did a wonderful job. He took his time to make sure everything went back together when he was done. His personality was professional, knowledgeable and pleasant. A true professional. I felt very at ease the moment he came in to fix the appliance.
Mary M,
Customer service response - Thank you for your feedback, Mary! We're glad to hear Robert was professional, knowledgeable, and made you feel at ease while doing a wonderful job.
Sears Home Services on 1776898744618
He did a thorough job!
Hollace D,
Customer service response - Thank you for your feedback, Hollace! We're glad to hear the technician did a thorough job.
Sears Home Services on 1776204123928
Chris was on time and thoroughly checked my dryer. He showed me how to use the timed setting, which solved my problem. He was courteous and knowledgeable.
John W,
Customer service response - Thank you for your feedback, John and Rosemary! We're glad to hear Chris was on time, thorough, and able to solve your problem with his courteous and knowledgeable service.
Sears Home Services on 1776202296699
Chris was pleasant, honest, helpful, communicated what, where when things were going to happen. I I would highly recommend this tech for any and all appliance needs!!
Michele S,
Customer service response - Thank you for your kind words, Michele! We're glad to hear that Chris provided pleasant and helpful service with clear communication.
Sears Home Services on 1775006466485
Christopher is very knowledgeable about repairing my washer. He is polite and thoughtful. Gave a very detailed explanation of what the problems were which were very easy to understand.
Carol W,
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear Christopher was knowledgeable, polite, and provided a clear explanation of the issues with your washer.
Sears Home Services on 1772755946155
HowardG,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772156139821
Good communication. Knowledgeable
Judy H,
Customer service response - Thank you for your positive feedback, Judy! We're glad to hear you found our communication good and our service knowledgeable.
Sears Home Services on 1771547845929