6515 E Southern Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Elaine M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 27, 2024
Lori T
I was able to get a same-day appointment. Mark arrived in a timely manner. He's been here before and I was glad to see him again. He's always so friendly & professional. The repair took only a few minutes. With my warranty, the cost was reasonable.
Customer service response - Thank you for your positive feedback, Lori! We're pleased to hear that Mark provided timely, friendly service and valuable information about your appliance.
Sears Home Services on October 22, 2024
Dede J
Mark, my tech was friendly and professional. Fixed my side by side refrigerator in less than 1/2 hour
Customer service response - Thank you for your positive feedback, Dede! We're thrilled to hear that Mark provided friendly and professional service and efficiently repaired your refrigerator.
Sears Home Services on October 22, 2024
Kerri F
José was friendly, professional, and extremely knowledgeable about the issue we were having with our LG ThinQ refrigerator. He provided his ETA and was able to repair the issue efficiently. He was truly amazing! Thank you!
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear that José provided exceptional service and efficiently repaired your LG ThinQ refrigerator.
Sears Home Services on October 16, 2024
C. B
We received great maintenance service and information about our Sears Pro series refrigerator.
Customer service response - Thank you for your positive feedback! We're pleased to hear you received great maintenance service and valuable information about your Sears Pro series refrigerator.
Sears Home Services on October 14, 2024
Sharon M
Merry was very professional and kind! I highly recommend him! Thank you Gerry!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Merry and appreciate your recommendation.
Sears Home Services on October 13, 2024
Elaine H
William showed up during appointment time. A previous rep didn't show up for an appointment and didn't notify me he wasn't showing up so I waited all day for a no show. Very disappointing. William did a good job installing new parts and showed me afterwards how to properly operate my dishwasher.
Customer service response - Thank you for your feedback, Elaine! We're pleased to hear that William provided excellent service and helped with your dishwasher, and we apologize for the previous inconvenience.
Sears Home Services on October 13, 2024
AL C
Great service
Customer service response - Thank you for your positive feedback! We're pleased to hear you had a great service experience with us.
Sears Home Services on October 10, 2024
Rolanda C
I received nothing less than professional service from my initial call to the technician completing the repair! Sears is always my go to for my appliance repair! They have gained my trust for over 30 years!
Customer service response - Thank you for your wonderful feedback, Rolanda! We're thrilled to have earned your trust for over 30 years and to hear about your consistently positive experiences with our service.
Sears Home Services on October 06, 2024
John F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 02, 2024
