3340 E Andy Divine Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (138 reviews)

June

May 31, 2024

Mike was very professional and showed me what I needed to do to keep my burner on. Simple solution, he kept my cost down to just the diagnostic cost. Was very appreciative of his service.

Source: Google

Customer service response - Thank you for your kind words about Mike's service and for recognizing his professionalism and effort to minimize your costs. We're thrilled to hear you're satisfied with his assistance.

Sears Home Services on May 31, 2024

Leslie D

May 31, 2024

Very nice. Kept me informed. Thank goodness he had the right part in his truck as the wrong one delivered. He fixed it immediately. Also not his fault but they were supposed to be here yesterday. I was told I was on the schedule. Needless to say I was quite upset

Source: Google

Customer service response - Thank you for acknowledging our effort to keep you informed and address the parts issue quickly. We apologize for the scheduling misunderstanding and appreciate your patience.

Sears Home Services on May 31, 2024

Jeanette L

March 27, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Jeanette! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 27, 2024

Tiffany H

March 06, 2024

Mike was wonderful!!! Very knowledge and addressed the situation and fixed it in a timely professional manner.. Thanks Mike your the best 👌

Source: Google

Customer service response - Thank you for your positive feedback! We are glad to hear that Mike provided excellent service and resolved the issue promptly.

Sears Home Services on March 06, 2024

Thomas C

February 12, 2024

Micheal was my service man who was quick clean a professional.

Source: Google

Customer service response - Thank you for taking the time to leave a review and for your kind words about our technician, Michael. We appreciate your feedback and are glad to hear that he provided quick, clean, and professional service.

Sears Home Services on February 13, 2024

Roger D

February 06, 2024

Timely, knowledgeable, easy to talk to.

Source: Google

Customer service response - Thank you for taking the time to leave this positive review. We are glad to hear that you found our service timely, knowledgeable, and easy to communicate with. We appreciate your feedback.

Sears Home Services on February 06, 2024

Debbie M

January 24, 2024

He was great! He explained everything that I asked about and showed everything I needed to know about the issues I was having Great service 💯

Source: Google

Customer service response - Thank you for taking the time to leave a review! We're glad to hear that our technician was able to provide you with great service and address all of your questions and concerns. We appreciate your feedback!

Sears Home Services on January 24, 2024

Ken L

January 23, 2024

Technician had excellent knowledge and customer interaction skills to address my concerns. Many thanks for the quality repair job on my refrigerator!

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician provided excellent service and addressed your concerns. We appreciate your business and the opportunity to repair your refrigerator.

Sears Home Services on January 24, 2024

Cindy W

January 22, 2024

Jody b is definitely a 5 star tech. Very professional and kind. Explained everything as he went along.

Source: Google

Customer service response - Thank you for taking the time to leave such a positive review! We truly appreciate your feedback and we are glad to hear that Jody provided excellent service.

Sears Home Services on January 23, 2024

Roxanne B

January 18, 2024
Source: Google

Customer service response - A big thank you, Roxanne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on January 19, 2024

Average Rating: 4.5/5 (138 reviews)
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