7780 W Arrowhead Towne Center Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (162 reviews)

Ronnie J

October 06, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 06, 2024

Leonard R

October 06, 2024

I had a broken filter unit on my Whirlpool refrigerator. The parts were ordered and when they arrived Sears scheduled a repair date. The technician showed up on time and did a great job with the repair. He was careful about not making a mess. I appreciated the constant follow up via email and text messages.

Source: Google

Customer service response - Thank you for your detailed review, Leonard! We're delighted to hear that our technician provided timely and careful service, and that you appreciated our communication throughout the process.

Sears Home Services on October 06, 2024

Stephen M

October 06, 2024

. Professional, competent and dedicated.

Source: Google

Customer service response - Thank you for your kind words, Stephen! We're delighted to hear you found our service professional, competent, and dedicated.

Sears Home Services on October 06, 2024

Bruce D

October 02, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 02, 2024

Kermit C

October 01, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 01, 2024

Cindy H

September 23, 2024

Joseph is an excellent technician and I was pleased that there was continuity with him to follow up and repair my Air-conditioners issue with a new capacitor, valve core’s and refrigerant adjustment. Thanks for excellent service!

Source: Google

Customer service response - Thank you for recognizing Joseph's excellent work and continuity in resolving your air conditioner's issue. We're delighted to hear you were pleased with the service!

Sears Home Services on September 23, 2024

Dorian B

September 11, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 11, 2024

Gopal P

April 10, 2025

Eric is paramount He does quality work He is friendly and courteous He is very good at what he does His knowledge and capabilities are of top notch He keeps me informed and does not hesitate to go the extra mile if needed Thank you Eric and thank you Sears Sears as a company is benefited from having an employee such as Eric We enjoy giving work to Sears because Sears is a good company and always helping us out when we need help We are fortunate to work with Sears and fortunate to work with Eric Thank you both

Source: Google

Customer service response - Thank you for your kind words, Gopal! We're delighted to hear that our technician's thorough and courteous service met your expectations, and we appreciate your recognition of his work ethic.

Sears Home Services on September 07, 2024

Ina T

August 27, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 27, 2024

Raven R

August 27, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 27, 2024

Average Rating: 4.5/5 (162 reviews)
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