7780 W Arrowhead Towne Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great & friendly associate
Eric is helpful, cordial, respectful and thorough. Also, kind and hardworking
Radha P, Glendale, AZ
Repair technician
He was courteous and respectful, and explained what the problem was with the washer and the costs of each repair option. I decided to do some research and shop for a new machine, it might not be a Kenmore.
Flo C, Glendale, AZ
A/C repair
I waited 3 weeks for a technician and he did some things like cleaning but thinks there's a bigger issue but left thinking cleaning would do it
Clarence K, Glendale, AZ
Customer service response - Dear Clarence ,We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on July 28, 2023
No repair done
Not his truck, has no tools , has to come back to solder 1 ground wire but said it didn't need to be done he wanted to replace faulty light I said I could live with out the light so I ended up with no repair
Suzanne S, Glendale, AZ
Customer service response - Suzanne, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 12, 2023