7780 W Arrowhead Towne Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daniel L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 20, 2024
Wanda H
I had a previous bad experience, with a repair of my air-conditioning unit. I felt the last technician didn’t do their job…He returned to the job with a coworker. .. and explained .. it was not intentional that it wasnt fixed.. my airconditioner is now working great!! They both did a great job!!!
Customer service response - Hi Wanda, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 18, 2024
KAB B
Seers service was outstanding. Professional and knowledgeable.
Customer service response - Thank you for recognizing our professional and knowledgeable service. We're thrilled to hear you had an outstanding experience with us!
Sears Home Services on August 11, 2024
ALEX B
The technician was great at notifying us of his arrival time and showed up on time. He was extremely informative and provided great tips for the use and maintenance of the cooktop. The Sears notification texts are great. Wish others had the same system.
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on August 11, 2024
Raymond K
The tech was a first class gentleman and very knowledgeable!🇺🇸
Customer service response - We're thrilled to hear about your positive experience with our technician. Thank you for taking the time to leave a review!
Sears Home Services on August 11, 2024
Kenneth W
This repairman was guest, very friendly, very good at his job, communicated to us very good. Hope we get him back if we need him.
Customer service response - Thank you for sharing your positive experience with our repairman. We're thrilled he made such a good impression and certainly look forward to serving you again in the future.
Sears Home Services on August 06, 2024
Kathy B
Good job & polite!
Customer service response - Thank you for your positive feedback; our team is thrilled to hear that you appreciated their politeness and quality of work.
Sears Home Services on August 04, 2024
Judi K
The technician was great
Customer service response - We apologize for the inconvenience experienced with our phone service; we are actively working to improve wait times. Thank you for highlighting the great service provided by our technician.
Sears Home Services on August 01, 2024
Jack D
Tyler was on time and courteous. He was also very informative.
Customer service response - Thank you for sharing your positive experience with Tyler; we're thrilled he was able to assist you effectively!
Sears Home Services on July 31, 2024
Katie H
Knowledgeable, polite.
Customer service response - Thank you for your feedback; we're glad to hear that you found our team knowledgeable and polite.
Sears Home Services on July 28, 2024
