7780 W Arrowhead Towne Center Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (179 reviews)

Hatim P

August 25, 2024

Had a fridge repair from home warranty. Sears response was prompt timely and friendly. They finished the job in no time. Am very happy with their work and will recommend to my friends

Source: Google

Customer service response - Thank you for your kind words and recommendation! We're delighted to hear that you were satisfied with our prompt and friendly service.

Sears Home Services on August 25, 2024

M. P

August 25, 2024

Very professional and pleasant. Got the job done right! All in good order. Thanks

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that you found our service professional and pleasant.

Sears Home Services on August 25, 2024

Duncan C

August 25, 2024

The teck was excellent. New how and had the part Thanks

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was able to assist you effectively and had the necessary part.

Sears Home Services on August 25, 2024

Sherry W

August 20, 2024

Jordan was very professional, efficient and friendly. Hope if I ever have to call for service again he is the technician they dispatch.

Source: Google

Customer service response - Thank you for your kind words about Jordan; we're delighted to hear he provided such a positive experience. We look forward to serving you again in the future!

Sears Home Services on August 20, 2024

Daniel L

August 20, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 20, 2024

Wanda H

August 29, 2024

I had a previous bad experience, with a repair of my air-conditioning unit. I felt the last technician didn’t do their job…He returned to the job with a coworker. .. and explained .. it was not intentional that it wasnt fixed.. my airconditioner is now working great!! They both did a great job!!!

Source: Google

Customer service response - Hi Wanda, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!

Sears Home Services on August 18, 2024

KAB B

August 11, 2024

Seers service was outstanding. Professional and knowledgeable.

Source: Google

Customer service response - Thank you for recognizing our professional and knowledgeable service. We're thrilled to hear you had an outstanding experience with us!

Sears Home Services on August 11, 2024

ALEX B

September 04, 2024

The technician was great at notifying us of his arrival time and showed up on time. He was extremely informative and provided great tips for the use and maintenance of the cooktop. The Sears notification texts are great. Wish others had the same system.

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 11, 2024

Raymond K

August 11, 2024

The tech was a first class gentleman and very knowledgeable!🇺🇸

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician. Thank you for taking the time to leave a review!

Sears Home Services on August 11, 2024

Kenneth W

August 06, 2024

This repairman was guest, very friendly, very good at his job, communicated to us very good. Hope we get him back if we need him.

Source: Google

Customer service response - Thank you for sharing your positive experience with our repairman. We're thrilled he made such a good impression and certainly look forward to serving you again in the future.

Sears Home Services on August 06, 2024

Average Rating: 4.6/5 (179 reviews)