7780 W Arrowhead Towne Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vito F
Jacob provided excellent customer service.
Customer service response - Thank you for recognizing Jacob's excellent customer service. We're thrilled to hear you had a positive experience!
Sears Home Services on June 16, 2024
Sandy R
Technician was very informative, and knew what he was doing. He kept me informed of his arrival time as my appointment came closer. Explain what he was doing and he fixed my problem.
Customer service response - Thank you for highlighting our technician's professionalism and communication skills. We are thrilled he resolved your appliance issue to your satisfaction.
Sears Home Services on June 11, 2024
NJ A
Knowledgeable, polite, on time, got the job done
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
Olga F
Very nice person Very friendly and kind
Customer service response - Thank you for the lovely review! We're thrilled to hear you had a positive experience with our friendly staff.
Sears Home Services on June 05, 2024
B L
Your technicians were timely, polite, professional and got the job done very quickly. Th only potential drawback was I had asked for a repair and they had been informed my call was about a maintenance. Also, it would be nice if the arrival time could be narrowed down a bit. 8a to 5p is a bit much.
Customer service response - Thank you for your feedback and for acknowledging the professionalism and efficiency of our technicians. We apologize for any confusion regarding the purpose of the visit and the wide arrival window; we are working to improve these aspects for better customer satisfaction.
Sears Home Services on June 05, 2024
Jim G
Victor was very friendly and very knowledgeable did a great job very informative thank you victor
Customer service response - We are thrilled to hear about your positive experience with Victor and his expertise. Thank you for sharing your feedback!
Sears Home Services on June 05, 2024
Jack L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 05, 2024
Steve W
He is very experienced. Replaced microwave door quickly and efficiently. Called in morning to let us know when to expect him in the afternoon and arrived as he said!
Customer service response - We're glad to hear about your positive experience with our quick and efficient service. Thank you for highlighting our communication and punctuality!
Sears Home Services on May 31, 2024
JusMe
Charles is wonderful. Great attitude, very professional and knowledgeable.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Charles.
Sears Home Services on May 31, 2024
Arlene K
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 23, 2024
