2100 S Gilbert Rd Ste 7 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kim B
Tam was great. He fixed the refrigerator in one visit.
Customer service response - Thank you for your review, Kim! We're glad to hear Tam was able to fix your refrigerator in one visit.
Sears Home Services on May 04, 2025
Lyle W
This service was canceled without a repair person showing up. Reason was I am leaving Saturday morning for the rest of the summer and he said if he didn't have the part I might need then it would take about 10 days to get it. This is an ice maker problem and I don't care to come home next fall and have the unit sitting in pieces all summer and then maybe even find out the part got lost. The ice maker is the only thing not working and can use the refrigerator without it so the possible 'need parts not in stock' was going to be a problem so I cancelled and will tackle it in the fall. Thank you
Customer service response - Thank you for your review, Lyle! We understand your decision to postpone the repair and appreciate your patience. Feel free to reach out when you're ready to tackle the issue in the fall.
Sears Home Services on April 30, 2025
Lori K
Very professional and efficient.
Customer service response - Thank you for your review, Lori! We're glad to hear you found our service professional and efficient.
Sears Home Services on April 29, 2025
BJ S
The repairman was very quick and knowledgeable about the problem with the dishwasher and fixed it, and then explained everything to me. I appreciated his professionalism.
Customer service response - Thank you for your review, BJ! We're glad to hear our repairman was quick, knowledgeable, and professional, and that he took the time to explain everything to you.
Sears Home Services on April 27, 2025
Leslie O
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Steve A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Ron B
Very much a pro hope things are good to go
Customer service response - Thank you for your review, Ron! We're glad to hear you found our service professional and hope everything is working well.
Sears Home Services on April 20, 2025
Nadine S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 17, 2025
John D
The service agent did a great job and informed us on what she accomplish. Jessica was great
Customer service response - Thank you for your review, John! We're glad to hear Jessica did a great job and kept you informed.
Sears Home Services on April 16, 2025
Cody B
Very informative and helpful tech. Showed up on time and was very friendly.
Customer service response - Thank you for your review, Cody! We're glad to hear our tech was informative, helpful, and friendly, and that they arrived on time.
Sears Home Services on April 16, 2025
